Technical Account Manager - Somerset, United States - In Technology Group Inc (US)

    In Technology Group Inc (US)
    In Technology Group Inc (US) Somerset, United States

    2 weeks ago

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    Description

    Role

    Technical Account Manager

    Location

    Somerset, NJ

    Package

    $60,000 - $75,000 + Bonus + Benefits

    Are you ready to take your technical expertise to the next level in a dynamic and fast-paced environment? We are seeking a motivated and customer-focused individual to join the team as a Technical Account Manager at a cutting-edge tech company located in Somerset, NJ.

    About Us:

    • My client pride themselves on innovation and excellence in the tech industry. As a leading provider of Microsoft technologies, they are dedicated to delivering top-notch solutions to their clients while fostering a collaborative and supportive work culture.

    Role Overview:

    • As a Technical Account Manager, you will be the primary point of contact for their valued clients, ensuring their satisfaction and success with their products and services. You will work closely with both technical and non-technical stakeholders to understand their needs, provide expert guidance, and drive the adoption and utilization of their solutions.

    Key Responsibilities:

    • Build and maintain strong relationships with clients, serving as their trusted advisor and advocate within the company.
    • Understand clients' technical requirements and align them with our products and services to deliver customized solutions.
    • Collaborate with internal teams, including Sales, Product Development, and Support, to address client needs and resolve any issues in a timely manner.
    • Provide technical guidance and training to clients to maximize the value they receive from our products and services.
    • Proactively identify opportunities for upselling and cross-selling to drive revenue growth.

    Benefits:

    • Competitive salary between $60,000 - $75,000, with the opportunity for bonuses based on performance.
    • Comprehensive benefits package, including health insurance, retirement plans, and more.
    • Opportunities for professional development and career advancement within the company.
    • A supportive and collaborative work environment where your contributions are valued and recognized.

    Location:

    • Our office is located in Somerset, NJ, offering easy access to major highways and public transportation options.