Service Advisor - Ramsey, MN, US, United States - Heartland Tire Inc

Heartland Tire Inc Ramsey, MN, US, United States

3 weeks ago

Description

POSITION TITLE: Service Advisor - Ramsey

REPORTS TO: Store Manager

DEPARTMENT: Service

POSITION SUMMARY: The Service Advisor -Float assists the store managers in

overseeing the performance and operations of the stores in a specific region.

Essential Job Functions:

Assists the Store Manager in overseeing the performance and operations of all aspects of the store including both the retail and commercial businesses.
Helps lead a team of talented service and sales professionals in a fast paced environment and cultivate a We Can Do That culture.
Drives store sales by achieving overall business performance objectives, including sales and productivity goals.
Maintain existing customer base by providing the highest level of customer services.
Provides helpful, friendly, and respectful customer service to all customers with a We Can Do That attitude.
Ensures the team maintains a safe and clean work environment.
Ensures the retail store is clean and professional in appearance to customers.
Communicates clearly to serve as the liaison between technicians and customers.
Manages service center work flow.
Monitor and inspect production procedures and equipment to ensure the highest level of
quality.
Other duties as assigned.

Position Requirements:

Previous management experience in automotive service and repair.
Comprehensive understanding of the automotive service market.
ASE certifications and/or a technical school degree are preferred but not required.

Compensation details: 18-25 Hourly Wage

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