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Bellefontaine

    Quality Assurance Manager - Bellefontaine, United States - Thermoid

    Thermoid
    Thermoid Bellefontaine, United States

    4 weeks ago

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    Description

    Position Summary

    The Quality Manager role will be to develop, plan, implement, monitor and lead all aspects of HBD Thermoids quality assurance activities to ensure continuous compliant production, consistent with established engineering standards and designed to achieve customer satisfaction goals. Responsibilities also include overseeing the quality assurance activities in our Bellefontaine, OH location and reports to the Plant Manager.

    Principle Duties and Responsibilities

    Maintain the quality management system, lead management review meetings and audit the quality manual in compliance with ISO 9001:2015 requirements

    Supervise and ensure that all test procedures are properly understood, carried out, evaluated and that all documents are maintained.

    Responsible for the calibration of all measuring and test equipment including record maintenance.

    Investigates, addresses and resolves internal and external customer complaints regarding quality. Liaise with the responsible department manager(s), supply chain and customers. Maintains non-conformance with corrective / preventative action processes to facilitate the resolution of non-conforming issues

    Supervises and trains receiving, in-process, final inspection and testing activities. Is responsible for maintaining all test records

    Develop additional inspection and testing procedures as needed to insure the quality of our products maintains a warranty level of less than 1% of gross sales

    Handle customer calls to troubleshoot malfunctioning products in the field and resolve technical problems. This may require travel and field service supervision

    Experience and Education Required

    Bachelors degree in Mechanical Engineering, Quality or Management is preferred; Continuing education in pursuit of ASQC certification plus ISO 9001 experience will be considered

    More than 3 years experience in a quality assurance role including leadership experience

    Proven leadership capability and team development and accountability

    Advanced skill with all MS Office products

    Ability to use hand and automated measuring equipment

    Ability to use statistical software such as Minitab a plus

    HBD Industries is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

    • Follow this link to view the notice.


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