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Solution Engineer- DocuSign CLM - Glenn Dale, United States - Hyland
Description
OverviewHyland is looking for an experienced DocuSign CLM solution engineer to join our Information Systems Application Delivery team.
In this position, you will be responsible for designing and building solutions within Hyland's DocuSign CLM platform with a focus on configuring workflows, document generation, templates and other aspects of the platform to optimize our contract management lifecycle.
Qualified candidates will be knowledgeable in DocuSign CLM administration, declarative and programmatic customizations, have experience with integrations to other applications, and will thrive on building problem solving solutions for our business partners.
Our contract management lifecycle is closely integrated with Salesforce including CPQ for the quoting process. Experience working between both applications is desirable.If you are looking for a robust team to work with while powering key business processes within Hyland, you will want to check this opportunity out.
What you will be doing
Design, prototype, build and configure complex solutions according to best practices to meet business needs based on feedback from stakeholders and SMEs.
Focus on DocuSign CLM and Salesforce CPQ related enhancements for our Contract Management Lifecycle and Quote, Order and Renewal Processes.
Ensure all solutions are developed and documented in a manner that allows for ease of maintenance by our support team.
Test business applications and ensure performance is optimal and resolve any issues; advise business on testing practices.
Assist with estimating work effort involved in developing and configuring solutions.
Provide accurate and timely communication to leadership and business stakeholders including status updates, anticipated delays and blockers.
Identify impacts and develop migration plans for complex business solutions and applications.
Identify, review and evaluate team identified enhancements to product functionality; escalate appropriate enhancement requests to evolve software
Identify third-party product enhancements or defects; contact vendors of third-party products to communicate product enhancements or defects.
Make recommendations for internal process improvements based on an understanding of business, application and development tasks.
Mentor, coach, train and provide feedback to other team members including peer review feedback.
Safeguard the security, integrity and confidentiality of the company's internal systems and data.
Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland's Information Systems Security Policy.
Experience administering DocuSign CLM including groups, templates, clauses and folders
Experience building DocuSign CLM workflows
Experience administering Salesforce, including CPQ is beneficial but not required
Experience working the agile software development methodology.
Significant experience in implementing integrations with other business applications.
Significant experience configuring and implementing a technical solution
Significant experience with assigned business applications
Experience in business analysis and documenting functional requirements
Able to thrive in a fast paced, deadline driven environment
Speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience
Strong at investigating situations or issues to get relevant information; adept at asking probing questions to successfully obtain quality information
Strong collaboration skills, applied successfully within team as well as with other areas
Able to effectively manage a consistent customer-oriented project workload; effectively communicates project delays to management team and proactively seeks additional customer project work
Up to 5% travel time required
Bachelor's degree
Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job
Based on individual states' employment laws, the following details are to comply with the relevant salary posting requirements: base salary range of $113,000-$129,000 and eligible for bonus and benefits
What you can expect next
Hyland Recruiters thoroughly review every application and will contact you within 1 to 2 weeks regarding next steps. Be sure to add Hyland to your contacts list and check your spam folder so you never miss a message from us
Any follow up questions? Email your Recruiter directly at
Benefits
401(k) Retirement Savings. Flexible Schedule. Paid Time Off. Medical, Dental, Vision. Volunteer Paid Time Off. Wellness Reimbursement. Paid Parental Leave. Sabbatical Program.
Find out more by going to .
Welcome to
#HylandLife
Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform.
Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.
The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices.We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.
As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities.
We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.
The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
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