- Develops application support training objectives and evaluates the effectiveness of training programs related to a specific department/clinic/program.
- Resolves clinical staff issues related to application system by maintaining action plans for the resolution, initiating and tracking of problem assignment to technical resources, and updating clinical staff on issue status.
- Identifies process gaps and provides solutions that improve quality of service and assists with the development and improvement of training process of clinical application systems.
- Collaborates with clinics to investigate application functions of clinical management system for billing, collections, or denials issues and ensures changes are done in table maintenance or configurations to correct problems.
- Collaborates with providers, staff from partner sites, and other School of Medicine clinic staff to resolve any clinical issues impacting the Electronic Health Record ( EHR ) use.
- Using training principles and teaching skills, strives to meet the comprehensive needs of the healthcare staff and patients in a safe, caring and professional manner.
- Actively participates as a member of clinical decision Support.
- Performs other duties as assigned.
- * Are you now, or previously, employed by The University of Texas System or any of its institutions?
- Yes - I currently am employed by the UT System or its institutions
- Yes - I have previously been employed by the UT System or its institutions
- No - I have never been employed by the UT System or its institutions
- * Are you a current UTRGV employee?
- Yes
- No
- * Please select your highest level of completed education.
- 6th grade education
- 10th grade education
- High School Diploma or GED
- Associates Degree, Technical, or Trade School Degree/Certification or 60 Hours of College Hours
- Bachelors Degree from an accredited university
- Masters Degree from an accredited university
- Ph. D. or other terminal degree from an accredited university
- No
- * Please provide the field of study for your education:
- * Please indicate the number of years of work experience you have directly related to the position in which you are applying for:
- Less than 1 year
- 1 year
- 2 years
- 3 years
- 4 years
- 5 years
- 6 years
- 7 years
- 8 years
- 9 years
- 10 years
- Over 10 years
- * Do you meet the minimum requirements for this position?
- Yes
- No
- Resume
- Cover Letter/Letter of Application
- Unofficial Transcripts
- Reference Letter 1
- Reference Letter 2
- Reference Letter 3
- Certifications and Licenses
- Training Certificates
- Other Document
- List of 3 References
- Unofficial Transcripts
- Unofficial Transcripts
- Letter of Interest
- Unofficial Graduate Transcripts
- Additional Document
-
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healthcare application analyst - Edinburg, United States - University of Texas Rio Grande Valley
Description
Position InformationPosting NumberSRGV7378
Working TitleHEALTHCARE APPLICATION ANALYST
Number of Vacancies3
LocationEdinburg, Texas
DepartmentSchool of Medicine / SOM Information Technology
FTE1.0
FLSAExempt
Scope of Job
To provide clinical staff and providers-facing applications support and training, including but not limited to: EHR (Epic) use, EHR optimization, EHR billing and coding, and EHR application configurations.
Description of Duties
General supervision from assigned supervisor.
Supervision Given
Direct supervision of assigned staff.
Required Education
Bachelor's degree in Healthcare, Healthcare Administration, Information Systems, Business Administration, Management or related field.
Preferred Education
None.
Licenses/Certifications
None.
Required Experience
Two (2) years of experience working within applications support, clinical workflows, and track record of providing support to clinical staff, or prior experience providing application support.
Preferred Experience
Experience obtained in a clinical setting.
Equipment
Use of standard office equipment. Personal computer-based productivity tools.
Working Conditions
Needs to be able to successfully perform all required duties. Office Environment; some travel and weekend work is required.
Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
OtherExceptional planning and organizational skills. Demonstrated ability to lead others in difficult situations. Strong problem solving skills. Ability to work with and communicate to a diverse work force in all levels of healthcare. Ability to handle multiple priorities. Ability to lead others in a team environment and come to consensus on workflow/training related issues.
Physical Capabilities
N/A
Employment CategoryFull-Time
Minimum SalaryCommensurate with Experience
Posted SalaryCommensurate with Experience
Position Available Date03/04/2024
Grant Funded PositionNo
If Yes, Provide Grant Expiration Date
Posting Detail Information
EEO Statement
It is the policy of The University of Texas Rio Grande Valley to promote and ensure equal employment opportunities for all individuals without regard to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or protected veteran status.
In accordance with the requirements of Title VII of the Civil Rights Act of 1964, the Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, as amended, our University is committed to comply with all government requirements and ensures non-discrimination in its education programs and activities, including employment.
We encourage women, minorities and differently abled persons to apply for employment positions of interest.Special Instructions to Applicants
Dear Applicant, Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application.
The confidential information includes the following:
*Date of Birth *Social Security Number *Gender *Ethnicity/Race Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission. If you have any questions, please do not hesitate to contact us at and/or
Additional Information
UTRGV is a distributed location institution and working location is subject to change based on need.
All UTRGV employees are required to have a criminal background check ( CBC ). Incomplete applications will not be considered.
Substitutions to the above requirements must have prior approval from the VP of HR & Talent Development .
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Posting Supplemental Questions
Required fields are indicated with an asterisk (*).
Required Documents
