- Diagnose, resolve, and follow-up on issues relating to various user computing issues
- Provide technical support by phone, remote access, deskside, or site visits as required
- New hire device setup/Imaging
- Experience utilizing ticketing systems
- Ensure tickets are accurately documented and resolved in accordance
- Device inventory management
- Position may require working extended hours or occasional night/weekend as required
- Excellent communication skills both verbal and written
- Ability to multi-task in a fast-paced environment
- Office 365 Productivity Tools
- VPN troubleshooting/connectivity
- Mobile Device Support
- Follow client Compliance standards Preferred Qualifications
- 1+ year(s) relevant technical field experience
- Windows 10 support experience
- Prior Help Desk experience
- Prior ticketing system experience, such as ServiceNow
- Ability to write clear, concise documentation
- Ability to provide excellent customer service in person, over phone, through email, and using remote tools Attributes for Success
- Strong written and verbal communication skills
- Focus on customer service
- Desire to work in a team environment
- Strong work ethic
- Ability to balance workload while maintaining high standards EUC L2 with Scripting experience must
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Desktop Support
1 month ago
Only for registered members New York, NYThe City of New York's Office of Administrative Trials and Hearings (OATH) is the nation's largest administrative tribunal, · holding approximately 400,000 trials and hearings a year. · ...
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Desktop Support
1 month ago
Only for registered members New York, NY Remote jobThe City of New York's Office of Administrative Trials and Hearings (OATH) is seeking a Desktop Support to provide assistance to all level of users at different OATH locations throughout the five boroughs. · Respond and resolve operational technical Incidents and Requests. · Perf ...
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Desktop Support
1 month ago
Only for registered members New YorkThe City of New York's Office of Administrative Trials and Hearings (OATH) is seeking to hire a Desktop Support Specialist to provide assistance to all levels of users at different OATH locations throughout the five boroughs. The successful candidate will be responsible for monit ...
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Desktop Support
1 month ago
Only for registered members New YorkOATH's Information Technology Department is seeking to hire a OATH Desktop Support to provide assistance to all level of users at the different OATH locations throughout the five boroughs. · ...
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Desktop Support
1 month ago
Only for registered members New YorkThe Desktop Support Specialist provides high quality customer service and technical support for supported technologies. · ...
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Desktop Support
3 weeks ago
Only for registered members New YorkProfessional with applicable knowledge and some actionable experience. Works effectively on and is able to actively contribute. Operates defined tasks and responsibilities. · ...
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Desktop support
1 month ago
Only for registered members New YorkThe client is seeking a Desktop Support Engineer to provide white-glove in-person and remote support services for the firm's technology stack. · ...
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Desktop Support
4 days ago
Only for registered members New YorkThe Desktop Support role involves providing technical assistance to end-users with hardware and software issues. · ...
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Desktop Support
1 month ago
Only for registered members New York $62,868 - $72,298 (USD)+Job summary+OATH Desktop SupportAbout Oath The City of New York's Office of Administrative Trials and Hearings (OATH) is the nation's largest administrative tribunal, holding approximately 400,000 trials and hearings a year. · As the City's central, independent administrative la ...
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Desktop Support
1 week ago
Only for registered members New York, NYThe job description mentions Desktop Support Representative Onsite Support with experience in Win7/Win XP OS support.troubleshooting and Office 2003/2007/2010 support. · ...
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Desktop Support
1 day ago
Only for registered members New York, NYProvide desktop support to end users, including troubleshooting and resolving issues with hardware and software. · Perform checkpoint rounds throughout the environment to ensure all equipment is operational. · Implement, install, maintain and support End User Infrastructure Suppo ...
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Desktop Support
5 days ago
Only for registered members New York, NY+This position involves providing desktop support skills to clients. · +Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets. · Configure and install common applications. · Install/remove desktop PCs and monitors. · +Must have good verbal and writ ...
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Desktop Support
3 days ago
Only for registered members New YorkThis Desktop Support role provides technical assistance for hardware and software issues in a clinical setting. · - Perform checkpoint rounds throughout the environment to ensure all equipment is operational. · - Ensure that electronic and physical security policies for computers ...
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Desktop Support
3 weeks ago
Only for registered members New YorkWe are hiring an IT Support Engineer (Level 1 / Level 2) to join a growing technology team supporting trading, banking, · and financial services users. · This is a hands-on, onsite role focused on deskside, endpoint, · and user support in a fast-paced professional environment. ...
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Desktop Support
2 weeks ago
Only for registered members New YorkThe Desktop Support Technologist's role is responsible for delivering IT support to the business, focusing on computer hardware, printers, peripherals, telephony devices, network connectivity and software applications onsite and remotely. · This includes installing, diagnosing, r ...
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Desktop support
1 month ago
Only for registered members New York, NYDice is the leading career destination for tech experts at every stage of their careers. Our client, Devbytes inc, is seeking a Desktop Support Engineer/MS Windows/Banking or Hedge Fund Domain. · Develop strong relationships with the user community by providing white-glove in-per ...
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Desktop Support
2 weeks ago
Only for registered members New YorkUrgent need for Deskside Support in New York. Must be strong in Mac and PC. · ...
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desktop support
1 week ago
Only for registered members New York, NYArtech is seeking a Desktop Support Representative to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors. · ...
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Desktop Support
2 weeks ago
Only for registered members New YorkN2S offers a wide gamut of consulting solutions customized to client needs including staffing, · training and technology.The candidates will work with other engineers and developers. · ...
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Desktop Support
2 weeks ago
Only for registered members New YorkWe offer Title: Desktop Support · Duration: 3 Months C2H · , with Rapid response and ownership of issues and requests reported by customers in person, and via telephone, email or support ticket. · ...
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Desktop Support
2 weeks ago
Only for registered members New YorkDesktop support specialist with responsibilities including PC imaging and staging data migrations and providing client software hardware and other related support needs.We believe in providing staffing solutions to address the current talent gap - Right Talent - Right Time - Righ ...
Desktop Support - New York - HCL Global Systems
Description
The ideal candidate should have the ability to work creatively and analytically in a problem-solving environment.The ideal candidate must possess excellent written and verbal communication skills with the ability and knowhow to collaborate effectively with domain experts and IT leadership team.
Candidates should speak and write both English and French.The Support Analyst will provide support to End Users on a variety of computing issues.
Job Responsibilities and Functions
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Desktop Support
Only for registered members New York, NY
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Desktop Support
Only for registered members New York, NY
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Desktop Support
Only for registered members New York
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Desktop Support
Only for registered members New York
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Desktop Support
Only for registered members New York
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Desktop Support
Only for registered members New York
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Desktop support
Only for registered members New York
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Desktop Support
Only for registered members New York
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Desktop Support
Only for registered members New York
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Desktop Support
Only for registered members New York, NY
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Desktop Support
Only for registered members New York, NY
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Desktop Support
Only for registered members New York, NY
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Desktop Support
Only for registered members New York
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Desktop Support
Only for registered members New York
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Desktop Support
Only for registered members New York
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Desktop support
Only for registered members New York, NY
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Desktop Support
Only for registered members New York
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desktop support
Only for registered members New York, NY
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Desktop Support
Only for registered members New York
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Desktop Support
Only for registered members New York
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Desktop Support
Only for registered members New York