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- Implement and coordinate various essential enterprise wide cloud-related changes.
- Analyze and implement essential changes that arise after provisioning cloud environments for applications.
- Provide technical expertise and support for cloud-hosted application releases.
- Monitor environments and recommend additional controls and governance.
- Facilitate communications about outages/changes between vendors and various internal stakeholders.
- Bachelor degree or equivalent
- AWS Associate Architect (other AWS Certifications are a plus)
- FinTech experience
- Experience working in an on-call 24x7 environment
- Skilled in core AWS services
- Skilled in service management concepts and standards such as ITIL practices
- Skilled in creating and maintaining relevant support documentation
- Skilled in coordinating change management activities
- Skilled in effective troubleshooting of AWS issues
- Demonstrates strong analytical and communication skills
- Demonstrates good time management skills
- Ability to follow and implement best practice guidance
- Ability to collaborate cross-functionally across multiple teams to resolve cloud related issues
- AWS Core Services such as EC2, ECS, Lambda, Fargate, EB, EMR, Glue, RedShift, IAM, CloudTrail, CloudFormation, CloudWatch, , VPC, CloudFront, ELB, RDS, DynamoDB, SNS/SQS, S3, EFS
- Programming Languages such as Python, Java,
- Ticket-based systems such as ServiceNow, JIRA
- Monitoring tools such as Splunk, Dynatrace
Senior Cloud Operations Engineer - Plano, United States - Fannie Mae
Description
Job Description As a valued colleague on our team, you will organize moderately complex cloud-related incidents with support from management while proposing and implementing solutions to quickly restore service in order to eliminate or minimize business impact to external and internal customers.
*Desired Experiences** 3+ years of experience in supporting Cloud Infrastructure
*Skills
*Tools
All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status.
For individuals with disabilities who would like to request an accommodation in the application process, email us at