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    Food and Beverage Director - Indianapolis, United States - Wyndham Indianapolis West

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    Description

    Job Description

    Job Description

    Job Summary: The Director of Food & Beverage is responsible for coordinating, supervising, and directing all property food and beverage operations while maintaining a profitable F&B department and high-quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.

    Qualifications

    Education & Experience:

    • At least 6 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 3 years of related experience; or a 2-year college degree and 4 or more years of related experience.
    • Must be proficient in Windows, company-approved spreadsheets, and word processing.
    • Must know F&B preparation techniques, health department rules and regulations, liquor laws and regulations.
    • Physical requirements:
    • Long hours are sometimes required.

    Mental requirements:

    • Must be able to convey information and ideas.
    • Must be able to evaluate and select among alternative courses of action quickly and accurately.
    • Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
    • Must be able to multitask
    • Must routinely meet deadlines.
    • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
    • Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust, or modify to meet the constraints of the need.
    • Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
    • Must be able to work with and understand financial information and data, and basic arithmetic.

    Essential:

    • Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
    • Maintain regular attendance in compliance with AFP Management standards, as required by scheduling which will vary according to the needs of the hotel.
    • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
    • Always comply with Management standards and regulations to encourage safe and efficient hotel operations.
    • Always maintain a warm and friendly demeanor.
    • Employees must, always, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
    • Supervise all F&B personnel.
    • Respond to guest complaints promptly.
    • Prepare the F&B budget and monitor department performance concerning the same.
    • Perform any necessary follow-up, including forecasting.
    • Monitor industry trends and take appropriate action to maintain competitive and profitable operations.
    • Work with other Executive Committee members and keep them informed of F&B issues.
    • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
    • Coordinate and monitor all phases of Loss Prevention in the F&B department.
    • Prepare and submit required reports promptly.
    • Organize and conduct department meetings regularly.
    • Monitor quality of service and product.
    • Cooperate in menu planning and preparation.
    • Ensure timely purchase of F&B items, within budget allocation.
    • Ensure compliance with all local liquor laws, and health and sanitation, regulations.
    • Ensure departmental compliance with SOP's.
    • Ensure the training of department heads on SOPs, report preparation, and technical job tasks.
    • Interview candidates for front-of-house F&B positions and follow standards for hiring approvals.

    Marginal:

    • Conduct and/or attend all required meetings, including pre-and post-convention meetings. Participate in the required M.O.D. program as scheduled.
    • Attend meetings/training as required by management.
    • Perform other duties as requested by management.

    ].



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