Housekeeping Supervisor - Lynnwood
1 month ago
Job summary
This position is responsible for the supervision of housekeeping operations and ensures the cleanliness of hotel rooms and public areas, and adheres to health regulations.Effective supervision of assigned staff to ensure achievement of overall financial results, guest satisfaction and positive employee relations.
Accountable for guest satisfaction by providing quality room cleanliness and room supplies.
Timely respond to guest concerns or requests in courteous and friendly manner,
focusing on service recovery when applicable.
,
- Works side by side with staff to trainand model appropriate guest service standards
- Evaluates staff performanceand coaches to ensure standards are met.
Job description
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