it support specialist - Oklahoma City, United States - Techion Group

Description

IT Support Specialist


IT SUPPORT SPECIALIST

The IT Support Specialist will take a customer-centric approach to provide an exceptional user experience for clients and staff. They will achieve this by proactive evaluation of infrastructure, hardware and software, supporting clients and staff and collating data to inform IT Service Management and Software Development frameworks.

Posted: Friday February 11, 2022

Responsibilities

• Support Microsoft, Linux and AI-powered IoT hardware and software
• Troubleshoot new and unknown issues on proprietary hardware and software
• Document defects and issues and solutions, highlighting emerging patterns
• Support staff use of Microsoft, Apple, Linux and Android computing infrastructure and application

Working hours and other benefits

• This is a full-time permanent position, 40 hours per week with the flexibility to work from home when necessary.
• Competitive salary.
• All applicants must be eligible to work in New Zealand.

They take an user-centric approach to provide an exceptional user experience for clients and colleagues, and work closely with staff in New Zealand and the UK, and in particular the IT, R&D, assembly and laboratory teams.

They are pivotal in maintaining resources and best-practice solutions that enhance the quality of service delivery and client satisfaction.
To Apply
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