Air Export Coordinator - El Segundo, United States - Ottimo Resources

    Ottimo Resources
    Ottimo Resources El Segundo, United States

    1 month ago

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    Description
    We are looking for a positive and professional Logistics Customer Service Representative to join our team in Los Angeles, CA A leading freight forwarding company within the perishable goods industry is seeking an eager and outgoing team member to join their expanding organization

    As a Export CSR your main priority will be providing excellent customer service while processing orders, entering data, and maintaining continuous communication with clients and staff members.



    Related specific responsibilities will include:
    Provide customer service via email and phone

    Impute and process orders within provided system

    Update dealer information within company database

    Answer all customers questions and provide relevant information

    Track and trace freight shipments for customers/clients

    Assist with light accounting tasks

    Processing international export documents

    Booking air space with airlines

    Communicating status of booking with customers

    Work directly with warehouse and drivers to ensure our customers' needs are met

    Perform general clerical duties


    Qualifications:
    Minimum 1 years of customer service and clerical experience

    Minimum 1 year of Excel and Word experience

    Logistic experience is a PLUS

    Must be able to work independently with minimal supervision

    Eligible to work in the US and pass TSA background check

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