- Weekly Pay
- Matching 401K
- Growth & Developmental Opportunities
- Comprehensive Medical, Dental & Vision Benefits
- PTO - Paid Time Off
- Travel Benefits, Discounts & FREE Vacations through our ClubGo Program
- Tuition Reimbursement & Continuing Education Courses
- Outstanding Company Culture
- Development of PDPs, evaluation, and active coaching to develop Brandhearted guest facing service delivery staff. Demonstrate a culture of learning and mentorship for continual performance development
- Evaluate and recommend adjustments to staffing and performance targets. Manage department engagement plans, talent review and succession planning.
- Demonstrate Brandhearted leadership by putting the brand at the center of all business decisions. Regularly seek and use guest feedback to build relationships with guests and drive continuous improvement in guest satisfaction. Ensure all special needs/requests of guests of all types are fulfilled. Respond to and follow up on all problem resolution cases.
- Promote and reinforce a brand culture in which team members understand their role and are inspired to deliver the branded guest experience and brand standards. Actively model the brand behaviors in all aspects of the business. Balance the urgency of meeting budget goals with focus on team, individual, and brand success.
- Adapt and execute predefined guest service strategies, standards, and programs through daily management practices within front desk, security, transportation, and/or resort services operations.
- Lead teams in implementing, evaluating, and improving programs and policies to maintain a safe and secure environment for guests, team members and resort assets in compliance with owner's policies and procedures, and regulatory requirements.
- Development of departmental budgets and allocation of resources to meet financial goals.
- Operate department successfully within budgetary guidelines.
- Demonstrated exceptional personal Stay Real service delivery and problem resolution skills
- Novice level mastery of Microsoft Office products.
- Demonstrated ability to anticipate, prevent and solve complex problems, and deliver consistently high-quality results in a fast-paced setting.
- Demonstrated professional verbal and written communication and presentation skills. Must be fluent in English.
- Must be at least 21 years of age with a valid driver's license, and minimum of 4 years of driving experience
- High School Diploma or GED equivalent required. Four-year college degree preferred.
- 5 years customer facing service/hospitality
- 3 years leading teams
- 1-year leading multiple business functions preferred
- CPR preferred
-
Horizon Technologies Branson, United StatesFor over four decades, Hannover Leasing has been a bank and group-independent real asset investment manager, providing tailored and efficient investment solutions. Our headquarters are located in Munich (Pullach), keeping us at the forefront of the industry. Our clients benefit f ...
-
Senior Laboratory Manager
2 days ago
The Judge Group Forsyth, United StatesJob Description Senior Laboratory Manager - Forsyth, MOThis is a full-time, exempt position. · SUMMARY: · The Senior Laboratory Manager manages all laboratory and business operations including revenue, expenses, customer service, personnel, and maintains the quality of the lab ...
-
Server
19 hours ago
The Bungalows At Branson Meadows Branson, United States: The Bungalows at Branson Meadows is seeking Server's to join their team Shifts Details: Server Days The Server is responsible for providing dining and table services to residents and guests in the community's dining rooms and designated areas in accordance with Phoenix Senior L ...
-
Senior Laboratory Manager
2 weeks ago
Archer Daniels Midland Company Forsyth, United StatesJob Description · Senior Laboratory Manager - Forsyth, MO · This is a full-time, exempt position. · SUMMARY: The Senior Laboratory Manager manages all laboratory and business operations including revenue, expenses, customer service, personnel, and maintains the quality of the l ...
-
Community Engagement Director
1 week ago
Phoenix Senior Living Branson, United States Full timeJob Type Full-time Description The Bungalows at Branson Meadows is seeking a Community Engagement Director to join their team · The Community Engagement Director reports to the Executive Director · PURPOSE · Sales & Marketing | Community Relations · The Community Engagement D ...
-
Community Engagement Director
1 week ago
The Bungalows At Branson Meadows Silver Dollar, United States:The Bungalows at Branson Meadows is seeking a Community Engagement Director to join their team · The Community Engagement Director reports to the Executive Director · PURPOSE · Sales & Marketing | Community Relations · The Community Engagement Director is responsible for hands o ...
-
Server
1 day ago
Phoenix Senior Living Branson, United StatesThe Bungalows at Branson Meadows is seeking Server's to join their team · Shifts Details: · Server · Days · The Server is responsible for providing dining and table services to residents and guests in the community's dining rooms and designated areas in accordance with Phoenix ...
-
Part-Time Server
3 weeks ago
The Bungalows At Branson Meadows Branson, MO, United States Part time: · The Bungalows at Branson Meadows is seeking Server's to join their team · Shifts Details: · Server · Days · The Server is responsible for providing dining and table services to residents and guests in the community's dining rooms and designated areas in accordance with Ph ...
-
Front Desk Supervisor
2 weeks ago
Holiday Inn Club Vacations Branson, United StatesAt Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We're committed to growing our people, memberships, resorts and guest love. That's w ...
-
Front Desk Supervisor:
1 day ago
Holidayinnclub Branson, United States** Front Desk Supervisor: ($500 Sign-On Bonus)** · **Job Category****:** Resort Operations **Requisition Number****:** FRONT007375 Showing 1 location **Job Details** · **Description** · **COMPANY BENEFITS:** · Weekly Pay · Matching 401K · Growth & Developmental Opportunitie ...
-
Student Associate Tax 2024
3 weeks ago
FORVIS Branson, United States& Requirements · As a Tax Student Associate, you will gain valuable experience and exposure to a variety of tax projects, as well as be able to test your technical know-how. You will work alongside our senior staff and management personnel, learning from their experience as you ...
-
FosterAdopt Connect Branson, United StatesJob Description · Job DescriptionSalary: 42,000 · Youth Homelessness Demonstration Project (YHDP) Housing Navigator · Job Summary: The Youth Homelessness Demonstration Project (YHDP) Housing Navigator provides direct program services, program implementation, and staff training to ...
-
Executive Director
4 days ago
YMCA Hollister, United StatesThe Ozarks Regional YMCA is located in beautiful SW Missouri.Join us in making a difference in this amazing area. · Job Description · This position supports the work of the Y, a leading nonprofit charitable organization committed to strengthening community through youth develop ...
-
Community Engagement Director
1 week ago
The Bungalows At Branson Meadows Branson, United States: · The Bungalows at Branson Meadows · is seeking a Community Engagement Director to join their team · The Community Engagement Director reports to the Executive Director · PURPOSE · Sales & Marketing | Community Relations · The Community Engagement Director is responsible for ha ...
-
Group Sales Manager
4 weeks ago
Marriott Vacations Worldwide Branson, United StatesNo relocation assistance provided, must reside or reliably commute to Branson, MOAs the local, on property sales contact the Group Sales Manager is responsible for managing all group related activities. Responsibilities include timely follow up to inquires, organizing and conduct ...
-
Server
1 week ago
The Bungalows At Branson Meadows Branson, United States: The Bungalows at Branson Meadows is seeking Server's to join their team · Shifts Details: · Server · Days · The Server is responsible for providing dining and table services to residents and guests in the community's dining rooms and designated areas in accordance with Phoenix ...
-
Server
2 weeks ago
The Bungalows At Branson Meadows Branson, United States: The Bungalows at Branson Meadows is seeking Server's to join their team · Shifts Details: · Server · Days · The Server is responsible for providing dining and table services to residents and guests in the community's dining rooms and designated areas in accordance with Phoe ...
-
Business Banking Manager
2 weeks ago
Central Bank of Branson Branson, United StatesJob Description · The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. · Responsible f ...
-
Sales Management Trainee Intern
2 weeks ago
Enterprise Holdings Branson, United StatesOverview: · If youre looking to hit the ground running, the Enterprise Management Internship will help you build valuable business and leadership skills. For a university/college student, the real-world professional experience youll receive during the internship will help you st ...
-
Front Desk Supervisor
3 weeks ago
Holiday Inn Club Vacations Branson, United StatesJob Description · Job DescriptionAt Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We're committed to growing our people, memberships, ...
Senior Manager - Branson, United States - Holiday Inn Club Vacations
Description
Job Description
Job DescriptionAt Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We're committed to growing our people, memberships, resorts, and guest love. That's why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we're looking for you.
The Sr Manager - Guest Services will be responsible for bringing the brand promise to life in all front-of-house service departments in medium to large resorts with moderately complex or high-volume operations. This position serves as guest advocate and key advisor to the Guest Services Senior Manager, Director, Senior Director or General Manager and leads the operation of front desk, security, and/or resort transportation. Success in this role is measured primarily by post-stay guest survey responses evaluating the quality of the arrival experience and transportation experience and problem resolution.
COMPANY BENEFITS:
ESSENTIAL DUTIES AND TASKS:
QUALIFICATIONS:
EDUCATION and/or EXPERIENCE:
CERTIFICATES, LICENSES, REGISTRATIONS:
#ZRRO2