- Ensures that the client's choice is honored, and their ideas play a prominent role in programming.
- Coordinates wrap-around services for clients with the team and community service providers.
- Utilizes standardized screening and assessment tools and ensures the completion of needs-based
- Provides intensive case management for households with high barriers to obtaining or maintaining
- Collaborates with clients and empowers them to achieve the goals they set for themselves.
- Attends intakes, housing orientations, lease signings, and ongoing educational opportunities for clients.
- Embodies meeting participants where they are, literally and figuratively. This may include meeting
- Responsible for collecting necessary documents to obtain and maintain housing such as: identification
- Assists clients in their search for housing by assisting them with filling out rental applications, interpreting
- Ensures timely and accurate reporting within data entry systems and hard copy files in accordance with
- Assists in relocating clients as needed and securing emergency shelter.
- Assists with community-wide outreach to identify eligible participant households presenting with
- Facilitates the equitable delivery of appropriate services for households as indicated by relevant service
- Responsible for possessing an in-depth knowledge regarding program requirements, including the referral process, support services, allowable costs, field-relevant best practices, and HUD permanent housing rapid re-housing standards.
- Demonstrates knowledge of relevant resources, a passion for serving those experiencing homelessness, and the ability to contribute to the program-wide objectives of a diverse and dynamic team.
- Maintains a specialized knowledge related to service delivery database systems within the organization.
- Supports team members by serving as a resource for analyzing and solving problems and staying abreast of current issues and theories within the field.
- Attends orientations, trainings, education programs, staff meetings, community meetings, conferences, and workshops as requested and applicable to meet the needs of the position.
- Provides training and mentorship to team members and community stakeholders regarding best practices in relevant service models and practices.
- Performs duties in a professional manner by maintaining the confidentiality of all information and collaborating effectively within and across teams.
- Performs job responsibilities in accordance with the Social Work Code of Ethics.
- Performs all other duties as assigned.
- Must be willing to use vehicle for service provision throughout the seven-county Denver Metro area.
- Works in close proximity to other staff in an open-office setting.
- Models core culture attributes of VOACO that include "AIRS" (Accountability, Integrity, Respect and Service).
- Models and VOACO's three critical virtues of HHS (Hungry, Humble, People Smart).
- Utilization of various databases including Homeless Management Information System and Service Point.
- Ensures equitable and inclusive services.
- Ensures that participant(s) has an active voice in programming.
- Bachelor's degree in human services, social work, or a closely related field or related experience.
- Colorado driver's license and state-mandated automobile insurance.
- Familiarity with current housing market information, housing trends and available resources.
- Experience working with the literally homeless population.
- Experience working both independently and, in a team-oriented, collaborative environment.
- Expert written, oral, and interpersonal communication skills.
- High level of competency working with Microsoft Office suite and cloud-based applications.
- Familiarity with Motivational Interviewing and exemplification of the spirit of Motivational Interviewing.
- Strong time-management and prioritization skills.
- Crisis and verbal de-escalation intervention skills.
- Strong organization skills.
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Case Manager Rapid Rehousing Plus Care - Denver, United States - Volunteers of America Colorado
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Description
Case Manager Rapid Rehousing Plus Care (2)Denver, CO )
Apply
Description
WHO WE ARE
Volunteers of America Colorado is a nonprofit, faith-based organization dedicated to helping those in-need transform their lives.
Through more than 50 distinct human service programs, Volunteers of America changes the lives of more than 140,000 vulnerable Coloradoans each year.
VOA services include housing and emergency shelters, hunger and nutrition services, and many other community support programs. Our work touches the mind, body, heart and ultimately the spirit of those we serve. VOA integrates compassion with highly effective programs that build and strengthen communities.WHY VOLUNTEERS OF AMERICAVolunteers of America Colorado believes unique challenges require unique and thoughtful solutions.
VOA creates specialized programs to meet the critical needs of the communities we serve—our programs across Colorado look different because each community is distinct.
Volunteers of America recognizes the senior who needs assistance with her grocery shopping in Fort Collins, and the student in Aurora who has never been to summer camp.
We support Denver's homeless veterans who have been underserved, and prepare preschoolers challenged by poverty to be successful in elementary school and beyond.
Wherever we go we engage faith, relationship-building, and volunteers to lift-up and support Colorado's most vulnerable citizens.**Case Managers for the Rapid Rehousing Plus Care (RRH+C) program are directly responsible for the service
provision and housing assistance for program participants. RRH+C serves individuals and families who are currently
experiencing homelessness
Service modalities include:
Housing First, Trauma Informed Care, Harm Reduction,
Motivational Interviewing, and Critical Time Intervention. This position will work in conjunction with other service
providers in the Denver Metro Area in order to provide wrap around case management services to participants in
order to assist them in obtaining and maintaining permanent, stable housing. Job duties include, but are not
limited to, conducting needs-based assessments, community outreach, providing case management services,
assisting with housing navigation, supporting housing retention, connecting clients to income resources and/or
public benefits, requesting rental assistance, landlord recruitment/mediation, attending meetings/trainings within
the community, collaborating care with service providers and multi-disciplinary teams, and accompanying
participants on appointments as needed. This position requires the use of a personal vehicle for securing and
maintaining housing for the participants enrolled in RRH+C. This position requires the use of a personal vehicle for
securing and maintaining housing for the participants enrolled in the program.
ESSENTIAL DUTIES AND RESPONSIBILITIES
means based on the unique needs of the household.
Intervention models as well as Motivational Interviewing.
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
LOCATION2877 Lawrence St., Denver, CO 80205
SALARY RANGE:
$21.00-$23.00/hr
Benefit eligibility is based on job type/status:
Vacation Time
Separate Sick Time
Paid Holidays
Floating Holidays
Personal Days
Volunteer/Wellness Day
Tuition Assistance
Pension Plan
403b Retirement Plan with Agency Match
Health, Dental, Vision, Pet Insurances
Life Insurance
Accident Insurance
Employee Assistance/Work Life Balance Program
Employee Discount Program
LifeLock with Norton
Public Service Loan Forgiveness
Volunteers of America is an EEO/AA Employer
Position will remain open until filled
Requirements
COMPETENCIES
MINIMUM QUALIFICATIONS OF POSITION
PREFERRED QUALIFICATIONS OF POSITION
KNOWLEDGE AND SKILLS
/hr