Business Analyst - Chicago, United States - Pinnacle Group

    Pinnacle Group
    Pinnacle Group Chicago, United States

    Found in: Appcast US C2 - 1 week ago

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    Description

    Job Summary:

    • The Business Analyst V will work with Digital Technology, business stakeholders and external partners to analyze customer processes and requirements, analyze upstream and downstream application data dependencies, and prepare specified project documentation.
    • Assists in business process redesign as needed.
    • Maintains communication with customers and team members and promotes a team environment.

    Primary Responsibilities:

    • Works/Consults across multiple software projects as a senior business analyst
    • Works on multiple complex software projects that require subject matter business domain expertise.
    • Independently document requirements including user stories (use cases), complex workflow models and process maps
    • Facilitate the resolution and root cause of questions and issues.
    • Facilitate meetings with Technology and Business Leaders to develop and prioritize requirements.
    • Work with the business on developing and validating user acceptance criteria.
    • Work with technology and business teams to coordinate testing and deployment dates.
    • Prepare cost/benefit analyses for potential solutions.
    • Knowledge leader in business principles and processes related to Crew Bidding and Awarding

    Qualifications:

    • BS/BA, preferably in Information Technology or Business or equivalent experience, education, or training
    • 6 or more years IT and/or business experience, or any equivalent combination of experience, education, and/or training
    • 4 or more years of business analysis experience.
    • Hands-on experience creating user stories, use cases and process flows.
    • Experience with Agile, Scrum and Waterfall methodologies.
    • Completed multiple projects involving the creation or enhancement of software applications.
    • Can drive the priority of requirements and issues, while managing conflicts and facilitating compromise to help meet business expectations.
    • Excellent communication and problem-solving skills
    • Strong organizational, analytical, and critical thinking skills
    • Must be legally authorized to work in the United States for any employer without sponsorship.

    Preferred Qualifications:

    • Experience with Azure DevOps or similar tools
    • Completed projects focused on supporting Crew Planning
    • Knowledge and experience specific to Airline operations and/or Crew Planning