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    Appointment Setter NOW HIRING - Clermont, FL, United States - Toyota of Clermont

    Toyota of Clermont
    Toyota of Clermont Clermont, FL, United States

    4 weeks ago

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    Full time
    Description
    The Appointment Setter supports our sales efforts by contacting prospective customers in a call center environment.

    Communication with prospective customers is exclusively through a high volume of telephone contacts with a goal to schedule appointments for our Sales team.


    Job Responsibilities:
    Maintain a minimum standard of outbound calls to prospective customers
    Approach each call with a goal to transfer or set an appointment for customers to visit the dealership
    Answer sales calls and inquiries in a prompt and timely manner, and make any follow-up calls to unsold customers
    Adhere to lead management plan guidelines for each lead in your database
    Respond to internet leads and inquiries
    Accurately record interactions with each prospective customer in our database
    Other reasonable duties as may be requested


    Requirements:
    ~1-2 years customer service experience in an outbound calling environment
    ~ Outstanding written and verbal communication skills
    ~ Prior phone experience, required
    ~ General knowledge of the automotive industry
    ~ Proficient in MS Office
    ~ Ability to work evenings until 9:00 PM
    ~ Ability to work weekends as business needs dictate
    ~ Bilingual, preferred


    Competencies:
    Goaloriented individual, driven to exceed personal and team goals
    Exceptional communication and customer service skills exemplified to internal and external customers
    Effectively collaborate with fellow employees
    In return for your invaluable knowledge, skills, talent and ambition, Toyota of Clermont offers competitive salaries and benefits. Employment is contingent upon successful completion of a background investigation.
    Toyota of Clermont is proud to be an Equal Opportunity Employer.
    Required
    Preferred
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