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    Alumni Coordinator - Henryville, United States - Wooded Glen Recovery Center

    Wooded Glen Recovery Center
    Wooded Glen Recovery Center Henryville, United States

    2 weeks ago

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    Description
    Alumni Coordinator - Recovery | Wooded Glen Recovery Center | Henryville, Indiana


    About the Job:
    The Alumni Coordinator is responsible for planning and implementing alumni outreach to encourage and strengthen relationship of facility Alumni.

    Works closely with the Clinical Director and/or Facility CEO to develop a strategy inclusive of an event calendar, newsletters, online and in-person meetings, host alumni groups, and alumni program development.

    The Alumni Coordinator is also responsible for growing Alumni referrals, maintaining and growing the CaredFor App, and creating and maintaining an alumni committee.


    Roles and Responsibilities:

    Education/Experience:

    • High school diploma or equivalent required.
    • One or more years' experience in the addiction and/or mental health treatment field required.
    • Must have and maintain a valid driver's license and clean driving record, maintain automobile insurance coverage and have access to an automobile, where facility requires.
    Why join our team?

    **Career Growth: We invest in your professional development, offering opportunities for advancement and ongoing training.

    **Exceptional Team: Join a passionate and supportive team of healthcare professionals dedicated to providing the highest quality care to our clients.

    **Meaningful Work: Make a real difference in the lives of individuals and their families as they embark on their journey to recovery

    **Competitive Compensation: We offer competitive salaries and benefits packages to reward your dedication and hard work.

    **Tuition and/or student debt assistance

    **Only 25 miles from downtown Louisville

    **Travel reimbursement for Kentucky residents

    **Beautiful, scenic setting on 500+ acres


    What you will do:

    • Aligns facility alumni plan with corporate alumni strategy.
    • Ensures a smooth alumni experience with a documented customer journey map (what the experience should look like once completing treatment).
    • Plans, coordinates, and promotes alumni and community events, including quarterly and annual alumni reunions and sponsored outings or events such as a bowling, movie night, Superbowl celebration, etc.
    • Promotes events effectively in the alumni/family networks and the surrounding communities. Manages and updates an events calendar on the website in coordination with VP of Digital Strategies.
    • Collects alumni data upon/prior discharge and ensures the process to alumni status is smooth. Manages alumni data, updating in Salesforce and other directories as needed. Analyzes alumni data for findings and opportunities, as needed.
    • Develops and implements a communication system utilizing phone, text, email, facility app, and any other channel available to follow-up and support program for facility alumni.
    • Tracks and logs all outreach in Salesforce database.
    • Creates and curates content, comments on posts, celebrates milestones, etc. Identifies and promotes any potential facility alumni advocates self-selecting in the CaredFor app.
    • Provides Alumni social media and web support, creates custom content to engage with alumni community, collaborates with Digital team on posting.
    • Driving Admissions by increasing the number of alumni and families making referrals to the facility
    • Measures the effectiveness of the alumni programs by creating and distributing satisfaction surveys, analyzing the data collected, and incorporating feedback from responses into future efforts.
    • Leverages admissions and activity data in Salesforce to report on and evaluate result of efforts.
    • Runs weekly group with all discharging clients to discuss alumni services.
    • Conducts daily group with all clients in their first seven days of treatment to begin building a rapport and triaging client issues.


    We seek talented, qualified employees regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law.

    We are proud to be an Equal Employment Opportunity Employer.

    **Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country.

    We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.


    We're excited to offer you the option to receive important updates and notifications via text messages throughout the application process.

    By opting in, you'll stay informed about interview invitations, application status updates, and other relevant communications.

    By submitting your application, you opt in to start receiving text notifications. Standard message and data rates may apply.

    Thank you for your interest in joining our team To learn more about us, please visit our website at


    Why Wooded Glen Recovery Center?Wooded Glen Recovery Center offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications.

    Qualified candidates should apply by submitting a resume. Wooded Glen Recovery Center is an EOE.

    Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country.

    We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.

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