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- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates, and amenities
- Respond to clients' complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully furnished to accommodate guests' needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
- Work experience as a Hotel Front Desk/Night Audit, Receptionist, or similar role
- Experience with hotel reservations software, like SNT and Room Key PMS
- Understanding of how travel planning websites operate, like Booking.com and TripAdvisor
- Customer service attitude
- Excellent communication and organizational skills
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
Night Audit - La Jolla - Royal Inn of La Jolla

2 weeks ago

Description
Job Summary:
We are seeking a detail-oriented Hotel Night Audit to provide exceptional service to our guests. As the first point of contact, you will register guests, manage reservations, and offer information about rooms, rates, and amenities.
Responsibilities:
Requirements:
Benefits:
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Night Audit Supervisor
Estancia La Jolla Hotel and Spa- La Jolla
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Night Audit Agent
Part time Palihotel San Diego- San Diego
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Front Desk Night Audit
Full time Marriott International- San Diego
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Overnight Front Desk Supervisor
LA Jolla Beach & Tennis Club- La Jolla
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Night Auditor/Security
Grande Colonial- La Jolla
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General Accountant
Sage Hospitality Group- La Jolla
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General Accountant
Sage Hospitality- La Jolla
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Night Auditor/Security
Full time Grande Colonial- San Diego
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Hotel Front Desk Attendant
Part time Motel 6- San Diego
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Night Auditor
Remington- San Diego
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Night Auditor
HM Alpha Hotels- San Diego
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Front Desk Agent
Omni Hotels & Resorts- San Diego
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Night Auditor Starting at 16.85hr
Aimbridge Hospitality- San Diego
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Shipping & Receiving Coordinator
804 Technology- San Diego
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Site EHS Manager
Amazon- San Diego
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Shipping and Receiving Coordinator
Belcan- San Diego, CA
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Night Auditor
Part time Briad Hotels | The Briad Group®- San Diego
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Night Auditor
Part time Alila Marea- San Diego
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Shipping & Receiving Coordinator : 366263
Full time JobsRUs- San Diego
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Westin San Diego
Aimbridge Hospitality- San Diego
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Ride Operator
Part time SeaWorld Parks & Entertainment- San Diego