Salesforce Administrator - Atlanta, United States - Nexus Circular

Description

Job Description

Job DescriptionNexus Circular is the commercial leader in advanced recycling technology that converts landfill-bound plastics into circular feedstocks for the production of sustainable virgin plastics for packaging and other applications. Nexus Circular's end-to-end solution is economically validated as demonstrated by consistent bulk sales of high quality, ISCC Plus circular feedstocks for virgin plastic production. Aligned with global partners who seek proven scalable solutions to meet ambitious plastic circularity goals, Nexus Circular is rapidly expanding its innovation footprint worldwide, moving decisively to address the complex challenges of plastics accumulation in the environment.

Nexus has built an outstanding culture. We are looking for people to contribute to a fast-paced, environmentally committed business that is focused on growth and sustainability. We are very collaborative, transparent, data driven, value diverse perspectives and are looking for constructive initiatives and new ideas. We are looking for self-starters and independent thinkers who work collaboratively in teams. Given the growth stage of Nexus, we are also looking for people who are comfortable moving between strategic thinking and executing those ideas to take Nexus to the next level.

Role Overview
We are seeking an energetic Salesforce Administrator. The Salesforce Administrator will be responsible for planning, testing, implementing, and maintaining our CRM application. This individual will perform the overall management of the system and will provide best practices and recommendations for integration and application development configuration, deployment, and iterative refinement.

This role reports to Nexus Circular's Strategic Feedstock Sourcing Director and is a hybrid role based at our Atlanta office.

Key Responsibilities:
System Administration: Act as the primary Salesforce system administrator, overseeing all administrative functions including contract maintenance, user account maintenance, workflows, and more. Customize Salesforce with custom fields, layouts, objects, rules, workflows, and approval processes.

• Strategic planning and road mapping: Lead strategic planning sessions to identify system improvements or expansions, developing a roadmap for new Salesforce features, functionalities, or integrations. Collaborate with stakeholders to ensure alignment with the organization's scale and long-term objectives.
• Salesforce Team Management: Lead weekly meetings with Salesforce superusers to review project pipeline and roadmap.
• Salesforce Project Management and Development: Spearhead Salesforce-related projects to enhance business processes and user experience. Gather and prioritize business needs and then develop, test, and implement solutions.
• Business Integration: Work on cross-functional teams to develop and implement systems that support Nexus' unique business model. Ensure seamless integration of Salesforce with other business systems, such as ERP software, for optimal data synchronization and system interoperability.
• Advanced Reporting and Analytics: Build advanced reports and dashboards to provide actionable insights that drive market and feedstock developments. This will be a major focus of the role
• External Service Management: Negotiate Salesforce support agreements and serve as the primary liaison with external support groups to communicate needs and ensure timely resolution of complex issue
• Data Integrity and Management: Maintain data accuracy through regular audits and cleanups
• User Support and Training: Provide prompt support to Salesforce users. Develop and deliver training materials and user documentation to boost user adoption and proficiency
• Emerging Technologies: Identify and integrate emerging technology solutions, including Einstein enhancements, that align with Nexus' needs or improve operational efficiency in the feedstock process

Minimum Requirements:

• Bachelor's degree that includes a strong quantitative component (e.g. Math, Statistics, Environmental Science, Engineering, or Economics)
• Salesforce Administrator Certification
• 2+ years of experience as a Salesforce administrator, with a strong focus on system integrations
• Excellence in designing and manipulating spreadsheets (ideally MS Excel) and databases
• Expert proficiency in Salesforce automation tools and integration/middleware tools

Desired Skills:

• Advanced certifications (e.g., Advanced Administrator, Platform App Builder)
• Outstanding communication and training capabilities, engaging effectively with all organizational levels
• Work experience in manufacturing, plastics recycling, or the plastic value chain
• Experience with API interfaces that connect Salesforce with external systems
• Experience with Power BI or similar data visualization programs
• Well-organized and self-directed individual who is a team player
• Strong interpersonal skills and customer service-oriented mindset
• Ability to support multiple scopes to deliver results safely, on-time and within budget

Don't meet all the listed requirements? At Nexus Circular, we are dedicated to building a diverse, inclusive, and authentic workplace. If you are excited about this role but your previous experience doesn't align completely with the job, we encourage you to apply anyway. You may just be the right candidate for this or other roles

Benefits:

• Eligible to contribute to Company's Traditional 401(k) and Roth 401(k) upon hire with Company Contribution
• Medical, Dental and Vision coverage at 100% for employee only levels.
• Multiple comprehensive coverage levels for Medical, Dental, & Vision
• Group Health & Wellness Program, plus special savings on retail items, travel, entertainment, and more through Insperity Works
• Flexible Spending Accounts and Health Savings Accounts
• Basic and AD&D Life Insurance
• Voluntary benefits, including short-term and long-term disability insurance, accident, critical illness, and hospital confinement insurance.

Note: The above statements are intended to describe the general nature and level of work being performed by the incumbent. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for this position.

Nexus Circular Is an Equal Opportunity Employer. Nexus Circular recruits, employs, trains, compensates, and promotes regardless of that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, pre-employment activity, and the performance of crucial job functions. Please contact to request accommodation.

Statement to Third-Party Agencies: Nexus Circular only accepts resumes from agencies with which we formally engage their services. Please do not forward any resumes, as Nexus Circular is not responsible for any fees or charges associated with unsolicited resumes.