Supply Chain - Los Angeles, United States - Motul Iberica SA

    Motul Iberica SA
    Motul Iberica SA Los Angeles, United States

    2 weeks ago

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    Description
    Supply Chain & Customer Service Director

    Job title

    Supply Chain & Customer Service Director
    Contract type

    Permanent Contract

    A pioneer in 100% synthetic lubricants, at the forefront of unconventional techniques and involved at the highest level of motorsports, Motul is one of the world's few specialists in engine and machinery lubrication with a reach in over 150 countries in five continents.

    Recognized for our know-how, the quality of our products and the ability to rise to challenges, we have earned us the trust of the most demanding automakers, engine manufacturers and industrialists.

    At the heart of this organization are the men and women of Motul Group, who for over 170 years have built the brand we know today.

    These same employees are building the company of tomorrow, with a thirst for innovation, a deep concern for customer satisfaction and an entrepreneurial spirit as their common denominators.

    As a Supply Chain & Customer Service Manager, you will join an international and fast-growing company and you will be part of a team dedicated to being true business partners to the customers and to the Motul Group.

    What you will be doing

    You will have a pivotal role leading, directing, managing, and planning the department of Supply Chain and Customer Service teams within the US and Canada.

    You will be in charge of reviewing all levels of supply chain and customer service to insure alignment with strategic business goals.


    Some of the key responsibilities:

    • Optimize supply chain strategy to ensure customer satisfaction and minimize expenditures and lead times,
    • Negotiate the 3 PL (logistics partner) contract in coordination with the General Manager and HQ, evaluates the performance and follow up and audits all logistics providers,
    • Manage and optimize the importation strategy and drop ship model,
    • Evaluate opportunities and manage partnerships with CMOs,
    • Develop KPIs for the Department and monitors performance to provide improvement objectives and streamline supplies, internally and externally,
    Planning and Forecasting

    • Monitor inventory for optimal accuracy and implement systems for standardized reports,
    • Continuously improve demand forecasting and supply chain planning,
    • Define, improve and update SOPs and ensure adhesion from all stakeholders,
    • Create and manage the annual department budget,
    Customer Service

    • Oversee and direct the customer service operations to ensure excellent quality to all stakeholders,
    • Design Operational Excellence KPIs,
    • Establish and monitor SOPs.
    What we offer

    • Salary range : $120K-$150K per year
    • Competitive bonus incentives
    • 100% employee paid health, vision, and dental coverage.
    • 401k matching
    • Generous paid time off
    Profile

    What you will bring to Motul
    Education & Experience
    Master's degree in Supply Chain, Business Management, or related Business field
    10 years of experience in sales operation and supply chain with knowledge of demand and inventory management concepts, inventory replenishment and principle of international trade, customs related operations, warehousing and domestics distribution
    . Proficiency in English

    • Team Management : leadership, coaching and training skills
    • Strategic Planning and Thinking
    • Supply Chain Planning
    • Inventory Management
    IT Skills
    Knowledge of Microsoft Office with expert skills in Excel
    Knowledge of SAP or another ERP system

    Business Intelligence :
    Power BI


    Project Management :
    Asana

    Ability and to learn new software applications
    Motul is an Equal Opportunity Employer. Motul is committed to ensuring equal employment opportunities for all job applicants and employees.

    Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law.

    Job location

    America, USA, California
    Location

    Cypress, CA
    Office Location

    Teleworking (Homeoffice)

    No - No teleworking
    Minimum level of education required

    4- Master
    Minimum level of experience required

    6-10 years
    Languages

    Requester

    18/03/2024
    General information

    Reference

    Reference
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