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    Life Safety Scheduling Coordinator - Columbia, United States - ARK Systems

    ARK Systems
    ARK Systems Columbia, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    Summary:

    The Fire Protection Scheduler is responsible for scheduling Inspections for the Testing department at ARK Systems. This job operates in a professional climate-controlled office environment in Columbia, MD from 8:30am-5pm, Monday-Friday.

    Duties/Responsibilities:

    • Effectively coordinate and schedule a team of inspection technicians.
    • View open ticket reports to aide in scheduling manpower for inspections and testing of low voltage systems.
    • Coordinate testing with sub-contractors as required.
    • Communicate effectively with the Sr. Contracts Coordinators and Lead Technicians to identify and resolve scheduling issues.
    • Answer customer calls and follow through on their requests.
    • Provide customer service and maintain positive relationships with Property Managers and Building Engineers.
    • Support the Sales Staff regarding scheduling needs for customers.

    Required Skills/Abilities:

    • Must have knowledge of office administrative procedures and knowledge of use and operation of standard office equipment, at a level generally acquired through 3+ years related experience.
    • Some analytical ability is required in order to gather and summarize data, find solutions to various administrative problems and prioritize work.
    • Good oral/written communication skills are necessary. Must be able to work in a high volume/fast paced environment and handle multiple tasks. Should be comfortable answering a phone and making calls for potential entirety of shift.
    • Work requires continual attention to detail in composing, typing and proofing materials, establishing priorities, and meeting deadlines.
    • Must have a positive and respectful attitude and maintain good working relationships with management staff and employees.

    Education and Experience:

    • 1-2 years of scheduling/dispatching experience.
    • Able to thrive in a high volume/fast paced environment.
    • Detail oriented, flexible, organized, driven and multi-tasker.
    • Proficient in MS Office Suite.
    • Self-starter, critical thinker, team player and positive attitude.

    Physical Requirements:

    • Prolonged periods sitting at a desk and working on a computer.
    • Must be able to lift up to 15 pounds at times.

    ARK offers a competitive salary and a comprehensive benefits package including:

    • Medical Insurance
    • Vision Insurance
    • Dental Insurance
    • Short-Term Disability Insurance
    • Long-Term Disability Insurance
    • 401(k) Plan
    • Life Insurance
    • 9 Paid Holidays
    • Paid Vacation and Sick Leave
    • Employee Referral Program
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