Sales Ops Program Mgr - Teterboro, United States - NetApp

Description

About NetApp

We are a team of tech enthusiasts who are always looking ahead with compassion. We set our own rules, seize our own chances, and tackle every obstacle with a fresh perspective. But, we don't go solo. Knowing when to seek help, collaborating with others, and teaming up with bright minds is in our DNA. Diversity and openness are not just values for us, they are part of who we are. We constantly push boundaries and value innovative ideas. What new idea do you bring to the table?

"At NetApp, we wholeheartedly promote and advance a diverse, inclusive global workforce that fosters a sense of belonging by leveraging the various backgrounds and perspectives of all team members, clients, partners, and communities to drive a more successful organization." - George Kurian, CEO

Job Summary

This role is perfect for a seasoned Business Desk Deal Manager who will play a crucial role in all aspects of the deal process, including pricing, deal structuring, operational execution, compliance, and business approvals. This position offers a challenging opportunity in a fast-paced setting where you can directly influence the effectiveness and accomplishments of the sales team.

The ideal candidate will have a strong background in operational execution and leading cross-functional teams, with proven expertise in supporting a team-oriented approach, devising strategies, implementing initiatives, and backing business practices to streamline the entire deal life cycle.

The Business Desk Team is accountable for overseeing the process and field execution to support the deal life cycle in various regions. Their goal is to establish a comprehensive, consistent, and scalable process, focusing on large, complex, or strategic deals to enhance the likelihood of success while maximizing revenue and profitability of the solutions sold, all while ensuring compliance with corporate policies.

Job Requirements

- Must possess strong analytical skills and sound decision-making abilities
- Excellent verbal, presentation, and written communication skills
- Proficient in financial metrics used for Deal economics analysis
- Detail-oriented with the capacity to see the big picture
- Display good judgment in problem-solving and proactive risk management
- Personable, professional, with solid business acumen, capable of both collaborating with and leading individuals from diverse teams effectively engaging with all organizational levels
- Hardworking, ambitious, and resilient; proactive with a strong sense of initiative
- Confident self-starter, adaptable to an evolving environment where the process is continuously changing
- Able to prioritize and manage deal activity to meet customer and/or sales deadlines

Key Responsibilities:
- Act as a trusted advisor to Field Sales Management on pricing, deal structuring, and business terms to bolster the sales efforts in key accounts
- Oversee crucial stages of the process for Sales and Area/Geo Deal teams:
• Identification/assessment of opportunities: defining proposal scope, addressing key issues, assigning responsibilities, early risk evaluation, key dates/milestones, progress process and approval levels
• Deal or Contract Pricing structure: resolving issues, mitigating risks, optimizing economics/margin strategy, ensuring financial and legal compliance with internal procedures/policies, organizing summary materials completion
• Prioritization and Tracking: managing deal pipeline, conducting weekly status meetings, documenting outcomes, reporting to Area Sales Management
• Review and approval: progressing through required organizational levels based on deal economics, complexity, non-standard business terms, etc.
• Process Enhancement: aiding the North America team in setting policies and best practices, working with Sales, Management, and cross-functional teams to identify opportunities for streamlining and enhancing overall Business Desk and Deal Enablement processes. Supporting Area communication/training on processes, deal review triggers, etc.
As the subject matter expert, offer guidance to Sales and cross-functional partners in all aspects of the Deal Review/Contract Pricing processes
Advocate/partner for sales internally to understand complex sales issues, customer and/or competitive trends

Responsibility and Interaction:
Responsibility:
- Handling tasks that are often unstructured, addressing less-defined issues that demand fresh perspectives and creative approaches
- Applying acquired experiences and knowledge to solve complex problems requiring thorough evaluation
- Display sound judgment in problem resolution, proactive in problem anticipation, and proposing solutions

Interaction:
- Effectively collaborating with employees from Staff to Vice President levels within and across functions, as well as external stakeholders
- Operating independently with minimal supervision and direction, driving results, and establishing priorities autonomously
- Desired traits include proactive contribution, subject matter expertise, showcasing positive outcomes through consistent leadership and influence on others

Education

A minimum of 12 years of experience is mandatory.
- A BS/BA Degree is essential, MBA is a bonus

Equal Opportunity Employer:

NetApp is dedicated to providing Equal Employment Opportunity (EEO) and complying with all applicable federal, state, and local regulations prohibiting employment discrimination based on various factors. This includes but is not limited to age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability, genetic information, pregnancy, protected veteran status, and other legally safeguarded classifications.

Did you know...
Research indicates that women tend to apply for jobs only when they meet 100% of the requirements. However, nobody is ever 100% qualified. We encourage you to break this trend and submit your application anyway. We are excited to hear from you.

Why NetApp?

In a world dominated by generalists, NetApp stands out as a specialist. Nobody understands how to enhance the world's largest clouds like NetApp does. We are driven by data and empowered to innovate. Trust, integrity, and teamwork are the pillars that drive us to make a positive impact on our customers, partners, and communities.

We prioritize a healthy work-life balance. Our volunteer time off program sets the industry standard, offering employees 40 hours of paid time off annually to volunteer for causes they care about. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. Educational assistance, legal services, and access to discounts are among the perks we offer. Additionally, we provide financial savings programs to help you plan for your future.

If you are passionate about knowledge and problem-solving, come join us.

USA and Canada Residents Only:

The expected base salary range for this role, which the Company anticipates in good faith to offer for the position in specific areas or locations, is [$Hiring Range Min] – [$Hiring Range Max]. Final compensation will be influenced by factors such as geographical location, candidate qualifications, certifications, relevant work experience, education, skill set, and other pertinent business and organizational considerations, in accordance with applicable laws. Additionally, the position may come with various benefits, including but not limited to Medical, Dental, Vision, Life, 401(K), Paid Time Off, sick leave, FMLA leave, bonuses, commission, employee stock purchase plans, and restricted stocks (RSUs).