- Obtains insurance, financial information, patient identification and copies of insurance cards from patient or guarantor. Obtains co-pays. Enters information in computer system with a high degree of accuracy in a timely manner (15 minutes max).
- Verifies insurance eligibility via HDX and various Insurance plans via reports. Questionable insurances follow up with patient accounting for resolution.
- Provides patients or their representative.
- Reports to ED for bedside registration, ensuring mobile PC is working and fully stocked. Escorts patient to ED, placing patient in bed. Reports problems with system/PC to Help Desk.
- Places thermal ID band on patient in accordance with infection control protocol, OSHA category II Notifies clinical staff of any issues with armband placement.
- Follows Code 99 protocol, updating Info, notifying appropriate departments.
- Distributes and monitors tokens for ED parking lot.
- Operates Mitel console, monitors fire alarm system and other communications systems.
- Answers Internal and external calls professionally in accordance with established greeting guidelines in a manner consistent with the Guest Relations philosophy. Pages Codes and announcements in accordance with established guidelines.
- Maintains accurate duty roster all 3 shifts. Receives report at beginning of shift and reads Communication Manual.
- Collects co-pays and other payments during non-Business hours.
- Disburses petty cash for patient transportation.
- Records patient valuables during non-business hours, securing in switchboard safe with security office.
- Maintains log of deceased patients, documenting all pertinent information. Identifies and refers potential problems to senior staff E.
- Check personnel folders daily, corrects registration errors.
- Identifies learning opportunities, seeks guidance in new or unfamiliar situations.
- Performs other related duties as assigned.
- Insurance/Authorization Verification knowledge. 1-3 years of related experience preferred. Knowledge of medical terminology a plus
- High school graduate or equivalent.
- If applicable, the individual performing this job may reasonably anticipate coming into contact with human blood and other potentially infectious materials. Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.
- Excellent communications skills to include conflict management, tact, persuasion and problem-solving skills.
- Demonstrates commitment to Guest Services program and performs duties to promote quality patient care and customer satisfaction while promoting safety and cost efficiency.
- Detail-oriented and multi-tasking skills preferred.
-
Registration Rep
3 weeks ago
WMCHealth Poughkeepsie, United StatesRegistration Rep · Company: MidHudson Regional Hospital · City/State: Poughkeepsie, NY · Category: Clerical/Administrative Support · Department: Patient Registration · Union: Yes · Union Name: 1199 · Position: Full Time · Hours: 3p-1130p · Shift: Evening, Night · Req #: ...
-
Registration Rep
1 week ago
WMC Health Poughkeepsie, United StatesJob Details: · Responsible for timely and accurate Patient Registration for Emergency Room and outpatients. Operatesswitchboard and associated communications systems. Performs Cashier functions to include processing patient valuables during non-business hours. Weekend and Holiday ...
-
registration rep
1 week ago
Westchester Medical Center Poughkeepsie, United StatesResponsible for timely and accurate Patient Registration for Emergency Room and outpatients. Operates switchboard and associated communications systems. Performs Cashier functions to include processing patient valuables during non-business hours. Weekend and Holiday rotation requ ...
-
Registration Rep
1 week ago
Wmchealth Poughkeepsie, United StatesRegistration RepCompany: MidHudson Regional HospitalCity/State: Poughkeepsie, NYCategory: Clerical/Administrative SupportDepartment: Patient RegistrationUnion: YesUnion Name: 1199Position: Full TimeHours: 3p-1130pShift: Evening, NightReq #: 39283Posted Date: Jun 07, 2024Hiring Ra ...
-
Solar Permitting and Scheduling Coordinator
5 days ago
Onsite Energy, Inc. Tomkins Cove, United StatesJob Description · Job DescriptionOnSite Energy Company Overview · Onsite Energy is a rapidly growing solar installation company located in Rockland NY, that covers both NY and NJ. We have grown from a subcontracting company into a fulfillment partner for multiple sales organizati ...
Registration Rep - Poughkeepsie, United States - WMCHealth
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Registration RepCompany:
MidHudson Regional Hospital
City/State:
Poughkeepsie, NY
Category:
Clerical/Administrative Support
Department:
Patient Registration
Union:
Yes
Union Name: 1199
Position:
Full Time
Hours: 3p-1130p
Shift:
Evening, Night
Req #: 38734
Posted Date:
Apr 15, 2024
Hiring Range:
$22.7537/HR
Apply Now
External Applicant link ) Internal Applicant link
Job Details:
Responsible for timely and accurate Patient Registration for Emergency Room and outpatients. Operatesswitchboard and associated communications systems. Performs Cashier functions to include processing patient valuables during non-business hours. Weekend and Holiday rotation required.
Responsibilities:
Notates registration via comments for potential problems EX:
language barriers, foreign country address, unable to obtain info, etc. Notifies appropriate personnel of system problems. Recognizes activity of area and takes initiative to assist.
Assists callers with specific problems (ex:
keep obtaining voice mail, outside lines, etc.
g:
body in morgue over 24 hours, death certificate not signed.
Requirements/Qualifications:
Experience:
Education:
Other:
About Us:
MidHudson Regional Hospital
MidHudson Regional Hospital in Poughkeepsie, NY, is home to the mid-Hudson Valley's most advanced healthcare services. This 243-bed facility cares for more than 10,000 inpatients annually while performing an additional 325,000 outpatient procedures each year.
MidHudson Regional Hospital operates the area's only Level II trauma center, is home to the Redl Center for Cancer Care and Center for Robotic Surgery, and is a destination hospital for patients with serious illnesses and injuries.
Apply NowExternal Applicant link ) Internal Applicant link
Talent Community
Search Jobs
Hiring Events )