- Contact borrowers with past-due accounts by phone or mail to request payment. Negotiate extensions and modifications of loans, and arranging payment schedules.
- Review assigned accounts to determine if collection methods have been effective. Recommend to collections manager accounts to review for special handling or intensified collections actions.
- Maintain accurate and complete records on past-due accounts and collections actions.
- Ensure that loan collections actions on assigned accounts are appropriate and timely, and that established policies and procedures are observed.
- Ensure all actions performed are in compliance with government regulations and organizational policies and procedures.
- Position normally requires a high school diploma or GED plus such practical knowledge and skills as would be learned on the job.
- Over six and up to twelve months of experience.
- Driver's License.
- Excellent Oral and Written communication skills.
- Proficient PC Skills.
- Excellent organizational skills.
- Knowledge of policy and procedures of Community Trust Bank.
- Excellent telephone skills.
- Normal Office Conditions.
- Some travel required.
Loan Collector - Pikeville, United States - Community Trust Bank
Description
JOB RESPONSIBILITIES
Requirements
Candidates may be subject to the following screenings:
Credit Check, Drug Testing, and Criminal Background Check