Director, Customer Support - New York

Support customers via phone email or chat providing timely and accurate responses to queries. · Identify customer needs and assist with product features · Analyze report product malfunctions including testing scenarios or impersonating users · Update internal databases with techn ...

We are a fast-growing, fully remote travel company specializing in unforgettable vacations, · cruises, all-inclusive resorts, and adventure experiences across the globe.You'll represent a trusted brand while helping clients with booking support,inquiries,and travel-related questi ...

We are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe. You'll represent a trusted brand while helping clients with booking support inquiries and travel-related questio ...

Bilt is the loyalty program for renters, transforming rent payments into valuable rewards while connecting members with exclusive Neighborhood Benefits. · ...

This is a unique opportunity to join our team in Customer Support working at the intersection of customer experience product operations. · Be a Customer Advocate Serve as a key point of contact for customer issues providing expert guidance while documenting patterns to inform pro ...

+Job summary · Become the first point of contact for Bilt Members through chat support and handle support tickets with care. · +ResponsibilitiesRespond to member inquiries through our chat platform as the first line of support · Handle entry-level support tickets related to payme ...

We are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe. · Respond to customer inquiries via email, phone, and chat in a timely and professional manner · Provide accurat ...

We are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe. · Respond to customer inquiries via email, phone, and chat in a timely and professional manner · Provide accurat ...

We are seeking a detail-oriented and proactive Office Administrator to join our team. This individual will play a key role in supporting the firm's operations through accurate data entry, file management, and administrative support. · Perform high-volume, accurate data entry into ...

We are hiring our first Customer Support Engineer to sit at the intersection of clients, product, and customer success. · ...

We're seeking a Customer Support Lead to join our growing team as our first dedicated support hire. · ...

The Customer Support Agent will serve one of the most critical roles in the Relo Metrics business function, interfacing directly with customers and internal team members on a daily basis. · They will work closely with customers to assist in fully realizing and understanding Relo ...

This person will shape how we assist customers, · set up the systems that keep everything running smoothly, · and personally handle the toughest technical issues. · ...

The Customer Success Specialist plays a critical role in supporting the members throughout their healthcare journey. · ...

+Job summary · As a Customer Support Associate, you'll be on the front lines helping our customers succeed with Dripos.This is a full-time, fully in-person role where your main responsibility is handling inbound support — text, email, phone — resolving issues quickly, · +Responsi ...

We are seeking a skilled Customer Support Specialist who will engage with our clients on a daily basis and will maintain and grow our string reputation for customer focused company under the guidance of the Director of Customer Support.We are a dynamic, ambitious, and hard-workin ...

We are a fast-growing, fully remote travel company specializing in unforgettable vacations,cruises,the globe. · ...

We're seeking a Manager, Customer Support & Experience to lead our Customer Support function as we continue to grow our B2B omnichannel & AI Agent platform. · This role is critical to delivering a high-quality, reliable support experience to our customers as they deploy Regal acr ...

Adonis is adding a new Director, Client Support to our growing Customer Experience team. · ...

The Customer Support Manager will oversee the day-to-day execution of RADAR's frontline support operations. · Lead, coach, and develop RADAR's frontline support team; oversee daily ticket flow, prioritization, and response quality. · ...

About Dripos is transforming the coffee shop and restaurant industry with the premier all-in-one software solution. As a Customer Support Associate you'll be on the front lines helping our customers succeed with Dripos.This is a full-time fully in-person role where your main resp ...