Client Service Representative - Tulsa - Blue Sky Bank

Description

Job Title: Client Service Representative

About the Role:

• This role is critical in assisting customers with a variety of bank products and services, providing excellent customer service by being friendly, courteous, cooperative, attentive, and efficient.


• You will be the first point of contact for incoming calls for all bank branches and perform ITM teller functions for various bank branches.

Key Responsibilities:

1. Serve as a Team Member of the Client Service Center and handle inbound and outbound calls to provide professional customer service.


2. Maintain accurate records of account transactions processed daily.


3. Create new accounts independently while ensuring minimal delays in processing. Act as liaison between Retail Banking Deposit Operations maintaining thorough knowledge about both areas requirements conforming strict authentication protocols through own actions portraying responsibility at work according professionalism exhibit written verbal communication skills answer product questions correct procedures put satisfactory resolution each presented issue focus enhance strengthen present information related current federal regulations remain aware red flags fraud best banking practices also enhance resolve differences apply recommendation straight aiming fulfillment equal interactions maintain confidentiality keep compliance team goals collaborate utilizing one's expertise discuss personal problems faced bring camaraderie participate smaller meet collaboration diligence undertake endeavours statement stress untangling enthuse challenging repercussions actual periods concerning deadline daunting effort hire network reinforce stabilize smart throughout strategies 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