Director, Enterprise Account Management - Hayward - Decklar

    Decklar
    Decklar Hayward

    1 day ago

    Description

    Job Title: Director, Enterprise Account Management

    Department: Sales

    Location: Bay Area, California

    Experience Level: Seasoned 10 - 15 years experience

    Company: Decklar

    Workplace type: Hybrid

    About Decklar

    Decklar is building the Decision AI platform for real-time supply chain execution. We transform enterprise logistics data into action — reducing risk, preventing losses, and driving measurable financial outcomes. Our customers include Fortune 1000 manufacturers, pharma leaders, retailers, and logistics operators running complex global supply chains.

    We are scaling from visibility to execution intelligence. This role sits at the center of that transformation.

    Role Summary

    The Director of Enterprise Account Management owns strategic Fortune 1000 relationships post-sale and drives expansion across accounts. This leader ensures deployed solutions deliver measurable ROI, expands platform footprint through upsell and cross-sell, and acts as the executive bridge between customer operations, Sales, Value Engineering, and Product Engineering.

    This is not a maintenance role. It is a revenue, expansion, and strategic influence role.

    Core Responsibilities

    Enterprise Ownership


    • Own executive-level relationships across assigned Fortune 1000 accounts


    • Drive NRR, expansion ACV, and multi-year platform commitments


    • Translate operational success into measurable financial outcomes


    • Develop and execute account expansion roadmaps

    Expansion & Use Case Discovery


    • Identify new supply chain use cases within existing accounts


    • Expand platform adoption from pilot to enterprise-wide rollout


    • Drive upsell across additional business units, geographies, and modes


    • Position Decklar as execution intelligence layer across ERP/TMS ecosystems

    Technical & Solution Leadership


    • Act as the solution voice in new opportunities alongside Sales


    • Partner with Value Engineering to quantify ROI and build business cases


    • Guide customers through technical architecture discussions


    • Ensure deployments are optimized and scalable

    AI-Driven Account Management


    • Use AI tools for risk pattern detection, opportunity modeling, and customer health analysis


    • Leverage predictive analytics to proactively identify expansion triggers


    • Build data-backed QBR narratives using operational and financial metrics


    • Automate insight generation from shipment, risk, and execution data

    Product & Engineering Feedback Loop


    • Capture enterprise-grade requirements and convert them into structured inputs for Product


    • Prioritize feature requests based on revenue impact


    • Participate in roadmap discussions as customer proxy


    • Ensure enterprise-readiness in scalability, security, and compliance

    Cross-Functional Leadership


    • Collaborate closely with Sales, Value Engineering, Product, CARE, and Operations


    • Align pre-sales positioning with post-sales execution


    • Ensure seamless handoff from new deals into scaled adoption

    Required Background


    • 10–15+ years in enterprise account management or strategic customer leadership


    • Strong supply chain background (logistics, pharma, manufacturing, retail, or 3PL)


    • Demonstrated startup experience (Series A–D or high-growth environment)


    • Experience managing complex enterprise software deployments at Fortune 1000 companies


    • Proven NRR ownership and multi-million dollar expansion track record


    • Comfortable in technical discussions (APIs, ERP/TMS integration, data models)


    • Strong executive presence with C-level stakeholders

    Ideal Profile


    • Has built expansion playbooks, not just followed them


    • Understands supply chain execution, not just SaaS


    • Thinks in ACV, margin impact, and operational KPIs


    • Operates with urgency and ownership


    • Can move from strategy to execution without bureaucracy

    Why This Role Is Different

    You are not inheriting a portfolio to "maintain."

    You are building the enterprise expansion engine of a Decision AI platform.

    You will:


    • Shape how Fortune 1000 companies operationalize AI in supply chain execution


    • Influence product direction


    • Drive measurable enterprise-level financial impact


    • Own revenue growth inside strategic accounts


    • Build the model for how Decklar scales enterprise relationships

    Compensation

    Competitive Bay Area executive package including base, performance variable tied to NRR and expansion ACV, and equity aligned with long-term platform growth.

    This role is for someone who wants to build — not manage — the future of AI-driven supply chain execution.

    Read more about how Responsible Rebels at Decklar make great things happen

    https://www.decklar.com/resources/blogs/we-are-responsible-rebels/

    Recruitment agencies:

    We do not accept unsolicited agency resumes. Please do not forward resumes to this email, our company website email, or other company location. We are not responsible for any fees related to unsolicited resumes.


  • Work in company

    Accounting Manager

    Only for registered members

    We are partnering with a long‑established, privately held organization in the construction and project‑delivery sector to identify an experienced Accounting Manager. · Role Overview · This company has a strong presence across multiple regions, a reputation for high‑quality work, ...

    Hayward $55,000 - $105,000 (USD) per year

    1 week ago

  • Work in company

    Account Manager

    Only for registered members

    The Account Manager will be responsible for managing sales and maintaining existing relationships with SBM customer or group of customers so that they will continue using SBM for business. · ...

    Hayward $120,000 - $130,000 (USD)

    3 weeks ago

  • Work in company

    Accounting Manager

    Only for registered members

    The Accounting Manager will oversee day-to-day accounting operations and ensure timely and accurate financial reports.This position will work directly with our Chief Finance Officer and members of the Leadership Team to provide support for the continued growth of Powermatic Assoc ...

    Hayward $110,000 - $130,000 (USD)

    1 month ago

  • Work in company

    Account Manager

    Only for registered members

    If you are searching for your next fulfilling career, picture yourself on a best-in-class team where you can grow to be your brightest. · We're looking for an Account Manager. Can you picture yourself here? · Here at BrightView, we're as passionate about caring for our clients as ...

    Hayward

    1 month ago

  • Work in company

    Account Manager

    Only for registered members

    +Job summary · At BrightView, the best teams are created and maintained here. · +Associate degree in a business-related field or equivalent experience. · Minimum of 3 years of prior customer service, management, and leadership experience with an organization in the landscaping in ...

    Hayward $68,640 - $90,000 (USD)

    1 month ago

  • Work in company

    Account Manager

    US ENT Partners

    Company Description · US ENT Partners delivers a transparent, physician-led procurement model designed to reduce unnecessary costs and enhance operational performance. By leveraging national purchasing power and strategic vendor contracts, the company provides practices with a un ...

    Hayward $55,000 - $105,000 (USD) per year

    14 hours ago

  • Work in company

    Account Manager

    Only for registered members

    We are looking for an Account Manager to join our team at BrightView. The ideal candidate will be responsible for building long-term relationships with clients, overseeing field operations and supervising a Production Manager. · Developing and maintaining long-term relationships ...

    Hayward

    1 month ago

  • Work in company

    Account Manager

    Only for registered members

    The Account Manager will be responsible for managing sales and maintaining existing relationships with SBM customer or group of customers so that they will continue using SBM for business. · ...

    Hayward, CA

    1 month ago

  • Work in company

    Accounting Manager

    Only for registered members

    Accounting Manager · About the Opportunity · We are partnering with a long‑established, privately held organization in the construction and project‑delivery sector to identify an experienced Accounting Manager. This company has a strong presence across multiple regions, a reputat ...

    Hayward, CA $55,000 - $105,000 (USD) per year

    1 week ago

  • Work in company

    Account Manager

    CleverTap

    About the Role · We're looking for a dynamic Account Manager to manage and grow a portfolio of Mid-Market customers in North America. In this role, you'll be responsible for driving revenue growth through renewals, upsells, and cross-sells by becoming a strategic partner to your ...

    Hayward $55,000 - $105,000 (USD) per year

    1 day ago

  • Work in company

    Account Manager-

    Only for registered members

    Rose Paving is looking for an Account Manager who will play a vital role in our sales operations. This position encompasses a range of responsibilities including conducting field estimates and submitting proposals for repairs. · ...

    Hayward, CA

    2 weeks ago

  • Work in company

    Account Manager

    Career Group Companies

    Career Group Companies is seeking an incredibly ambitious, dedicated, and personable Account Manager/Recruiter specializing in temporary administrative and operations placements. We are looking for a true leader, relationship builder, and connector to join Career Group's rapidly ...

    Hayward $55,000 - $105,000 (USD) per year

    5 days ago

  • Work in company

    Account Managers

    Only for registered members

    Future Account Manager Opportunities at Forge & Build · Forge & Build is accepting applications for future Account Manager openings in the Ashland, MO area. · Primary Responsibilities · * Present and sell Forge + Build products and services · * Maintain monthly sales quotas and c ...

    Hayward $55,000 - $105,000 (USD) per year

    1 week ago

  • Work in company

    Account Manager

    Pacific International Executive Search

    Pacific International has been exclusively retained by a $10B+ global engineering and technology leader with nearly 40,000 employees worldwide, recognized for its critical role in powering the energy transition and enabling next-generation digital infrastructure. As demand accele ...

    Hayward $55,000 - $105,000 (USD) per year

    5 days ago

  • Work in company

    Account Manager

    Only for registered members

    Are you ready to put your skills to work in a dynamic and growing company? Are you passionate about technology and want to see video, imagery, and data come to life on big electronic canvases? · ...

    Hayward Full time

    1 week ago

  • About Leapfin · Leapfin is an accounting automation software that consolidates and transforms revenue transaction data into a single source of truth for revenue reporting. Combining accounting tools and AI capabilities, our mission is to streamline month-end close, and empower ac ...

    Hayward

    5 days ago

  • Work in company

    Area Account Manager

    Only for registered members

    Manages the security services and related operations provided to an assigned account including client service and problem resolution service enhancement and expansion new business development operational effectiveness preparation of post orders staffing scheduling supervision tra ...

    Hayward

    1 month ago

  • Work in company

    Associate Account Manager

    Michelli Weighing & Measurement

    Department: Sales · Reports to: Regional Sales Manager · FLSA Status: Exempt · Position Type: Full-Time (40+ hours/week) · The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have. · Position Summary · ...

    Hayward $55,000 - $90,000 (USD) per year

    2 days ago

  • Work in company

    Senior Account Manager

    Cascade AI

    Role Overview · Cascade AI is hiring a Senior Account Manager to own renewals, expansion, and strategic account growth across our existing customer base. · This is a commercially oriented role. You will manage a portfolio of accounts, drive adoption, run QBRs, map stakeholders, a ...

    Hayward $80,000 - $140,000 (USD) per year

    5 days ago

  • Work in company

    Lighting Account Manager

    Sound Image San Francisco

    SALARY: $110,000-$130,000 per year · LOCATION: Hayward, CA · DEPARTMENT: Lighting Account Manager · REPORTS TO: Lighting Department Supervisor · FLSA CLASSIFICATION: Exempt · Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected S ...

    Hayward

    1 day ago

  • Work in company

    Sales Account Manager

    Northstar Chemical Inc.

    COMPANY DESCRIPTION: · Northstar Chemical is a leading specialty chemical distributor on the West Coast, serving customers in the Pacific Northwest, California, North Carolina and South Carolina. We provide top quality chemical products in Mini-Bulk and Bulk, engineering-based wa ...

    Hayward $60,000 - $120,000 (USD) per year

    4 days ago

Jobs
>
Hayward