Enterprise IT Support Technician Lead - Chantilly, VA

Only for registered members Chantilly, VA, United States

1 month ago

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Job Summary

We are seeking a motivated and career-oriented Enterprise IT Support Technician Lead to join our team in Chantilly, VA. In this role, you will lead a team of Enterprise IT Support Technicians responsible for overseeing, managing and coordinating the resolution of IT incidents.

Responsibilities

  • Leads multiple teams of EITSO's while developing and improving incident management processes to optimize response time and improve incident handling.
  • Solves a range of straight forward problems by analyzing possible solutions using experience, judgment, and precedents.

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