Enterprise IT Support Technician Lead - Chantilly, VA
1 month ago

Job Summary
We are seeking a motivated and career-oriented Enterprise IT Support Technician Lead to join our team in Chantilly, VA. In this role, you will lead a team of Enterprise IT Support Technicians responsible for overseeing, managing and coordinating the resolution of IT incidents.
Responsibilities
- Leads multiple teams of EITSO's while developing and improving incident management processes to optimize response time and improve incident handling.
- Solves a range of straight forward problems by analyzing possible solutions using experience, judgment, and precedents.
Job description
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