Lead Service Engineer/Specialist - Aurora, Ohio, United States
5 days ago

Job summary
A Lead Service Engineer or Specialist provides service and support to RoviSys customers.
Responsibilities
- Perform regular inspections,maintenance,and software updates of control systems
- Identifyandaddresssystemmalfunctionsorinefficiencies
- Implementsystemupgradesandenhansemstostimproveefficiencyandperformance
- Continuouslymonitoringserviceandsupportcommunicationchannels,includinglephone lines,email,chata ndticketing systems
- Promptlyrespondtoincidents,outages,and servicedisruptions tomaintainSLAs
Job description
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