Solution Architect - Austin - Skyhigh Security

Description

Job Title

Solution Architect

Skyhigh Security is a dynamic, fast‑paced, cloud company that is a leader in the security industry. Our mission is to protect the world's data, and because of this, we live and breathe security. We value learning at our core, underpinned by openness and transparency. Since 2011, organizations have trusted us to provide them with a complete, market‑leading security platform built on a modern cloud stack. Our industry‑leading suite of products radically simplifies data security through easy‑to‑use, cloud‑based, Zero Trust solutions that are managed in a single dashboard, powered by hundreds of employees across the world. With offices in Santa Clara, Aylesbury, Paderborn, Bengaluru, Sydney, Tokyo and more, our employees are the heart and soul of our company. Skyhigh Security is more than a company; here, when you invest your career with us, we commit to investing in you. We embrace a hybrid work model, creating the flexibility and freedom you need from your work environment to reach your potential. From our employee recognition program, to our "Blast Talks" learning series, and team celebrations (we love to have fun), we strive to be an interactive and engaging place where you can be your authentic self.

Role Overview

A trusted technical advisor responsible for driving revenue growth by aligning Secure Service Edge (SSE) solutions—including SWG, CASB, ZTNA, RBI, and Advanced DLP—to complex customer security, compliance, and digital transformation initiatives. Partners closely with sales, product, and customer stakeholders to architect scalable cloud‑security solutions, differentiate against competitors, and guide customers from initial discovery through successful adoption. Known for translating highly technical security concepts into clear business value, influencing executive stakeholders, and enabling customers to modernize access and data protection while reducing risk and operational complexity.

The Presales Solutions Architect (SA) serves as the technical lead in the sales process, owning solution design, technical validation, and security architecture alignment for enterprise and public‑sector customers evaluating Secure Service Edge (SSE) platforms. This role bridges business objectives, security requirements, and platform capabilities to drive successful outcomes and long‑term customer trust.

Key Responsibilities

Customer Engagement & Solution Architecture

• Act as the primary technical advisor for high value and high complexity prospects and customers across the sales lifecycle, from discovery through proof‑of‑value (POV), design validation, and close.
• Architect end‑to‑end SSE solutions, including:
  • Secure Web Gateway (SWG)
  • Cloud Access Security Broker (CASB)
  • Zero Trust Network Access (ZTNA / Private Access)
  • Remote Browser Isolation (RBI)
  • Advanced Data Loss Prevention (DLP)
• Align solutions to customer security goals such as data protection, zero‑trust access, cloud migration, regulatory compliance, and threat reduction.

Technical Leadership & Demonstrations

• Deliver executive‑level and technical deep‑dive presentations, white‑boarding sessions, and live product demonstrations tailored to diverse audiences (CISO, CIO, security architects, network teams).
• Design and lead POCs/POVs, defining success criteria, guiding implementation, and validating outcomes against customer requirements.
• Provide architectural guidance for complex environments involving:
  • Hybrid and multi‑cloud (AWS, Azure, GCP)
  • Identity providers (Okta, Entra ID, Ping)
  • Endpoint platforms and security stacks

Competitive & Strategic Differentiation

• Position the SSE platform effectively against competitors (e.g., Microsoft, Zscaler, Netskope, Palo Alto), articulating technical and architectural differentiation.
• Address objections related to performance, scale, compliance, and operational impact with data‑driven, real‑world examples.
• Contribute to deal strategy, account planning, and technical win themes in collaboration with Sales, Channel, and Leadership.

Internal Collaboration & Enablement

• Serve as the voice of the customer up to our Tech Directors, sharing field insights on feature gaps, roadmap priorities, and usability.
• Partner with Customer Success, Professional Services, and Support to ensure smooth transitions from presales to post‑sales delivery.
• Enable sales teams, SE teams, and partners when needed through technical training, repeatable architectures, and best‑practice guidance.

Company Benefits and Perks

• Retirement Plans
• Medical, Dental and Vision Coverage
• Paid Time Off
• Paid Parental Leave
• Support for Community Involvement

We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family‑friendly benefits to all of our employees.

We're serious about our commitment to a workplace where everyone can thrive and contribute to our industry‑leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

At Skyhigh Security, we are committed to creating a safe and trustworthy experience for our customers, employees, and candidates. Please be aware that fraudulent recruiting activity can occur through fake job postings or impersonated communications.

Skyhigh Security conducts interviews through professional channels only and does not use text messages, instant messaging, or group chats for interviews. We will never request sensitive personal information—such as your date of birth, Social Security number, or national ID number—during the interview process.

Skyhigh Security also does not require candidates to pay fees, purchase products or services, or process payments of any kind as part of the recruiting or hiring process. And Skyhigh Security will never keep any original work authorization documents that we may be required to review during the hiring process.