IT Service Desk Analyst - Pooler
6 days ago

Job summary
The IT Support Desk Technician is responsible for providing first-line technical assistance and support for incoming queries and issues related to computer systems, hardware, software, and networking within East Coast Warehouse.Key Responsibilities
- Serve as the first point of contact for employees seeking technical assistance via phone,email or helpdesk ticketing system.
- Troubleshoot and resolve hardware ,software ,and network issues in a timely and professional manner.
Job description
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