- Data Entry:
- Quote Entry:
- Customer Service:
- Customer Follow-Up:
- Order Management:
- Project Management:
- Multi-Screen Management:
- Documentation:
- Organizational Abilities:
- Problem Solving:
- Customer Service:
- Initiative and Proactivity:
- Microsoft Office Intermediate Skills:
- Order Management:
- Data Entry Skills:
- Multi-Screen Management:
Associate Service Specialist - Rogers, United States - ITW
Description
North Star Imaging (NSI), is a global organization that designs, manufactures, sells and services 2D digital and radiography and 3D computed tomography equipment.
You will find that our established strength, commitment to our core values and team focus provides an engaging work environment and offers exceptional opportunities for personal and career development.
NSI is part of Illinois Tool Works (ITW), a global Fortune 250 diversified industrial manufacturer of value-added consumables and specialty equipment with related service businesses.
We are seeking a dedicated and detail-oriented individual to join our service team as an Associate Service Specialist.This role will be responsible for efficiently managing various aspects of order processing, quoting, receiving purchase orders, and customer service.
The role will be approximately 70% Administrative and 30% Customer Service. The ideal candidate will possess strong organizational abilities, problem-solving skills, and a passion for delivering exceptional customer service.What You'll Be Doing:
Provide outstanding customer service to both external clients and internal stakeholders, addressing inquiries, resolving issues, and ensuring customer satisfaction.
Efficiently manage orders from creation to fulfillment, coordinating with various departments to ensure timely delivery and resolution of any issues.
How To Be Successful:
Ability to effectively prioritize tasks, manage time efficiently, and maintain a high level of organization in a fast-paced environment.
Take this opportunity to join a professional and successful team where you can make a significant impact immediately.
Enjoy competitive compensation and generous benefits that includes health, dental, life and LTD insurance, paid parental leave, 401k (with match), and a generous tuition reimbursement program.
NSI is an equal opportunity/affirmative action employer.All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
All your information will be kept confidential according to EEO guidelines._ITW is an equal opportunity employer.
We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
__As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
__All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
_ITW is an equal opportunity/affirmative action employer.
All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.