Bilingual Telephone Service Representative - Belpre, OH, United States - Comfort Keepers - Fairfax

Description

Comfort Keepers is looking for a customer service representative to join our team in our Ohio office. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.

The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.

Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.
Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development.

Bachelor's degree or equivalent
1-2 years proven experience in supporting client success
Ability to address complaints and issues with effective solutions and a positive attitude
Passion for delighting customers with above and beyond service
Familiarity with CRM system

Comfort Keepers is a In Homecare organization dedicated to provide our clients with the highest level of quality of life that is achievable.

As a caregiver on our team, you will provide one-on-one assistance to seniors in the comfort of their own homes to elevate the human spirt

00-$25/hourly
Work close to home
Flexible and regular available hours
Health and Dental benefits available
Continued training opportunities
Create a lasting bond and make a difference in a senior's life.

By applying to this position, you understand that we may contact you via SMS text message, in which data rates may apply.

Should you want to apply, but are not willing to accept text messages, please call our office directly.

This Customer Service Representative position is open at our Office Located at, 400 Main street,Belpre, Ohio Our office serves Alexandria Virginia and surrounding area and this position may require travel to those areas.