- Ability to cover when Supervisor is not available. Be available to take calls and update schedule or assignments as needed. Trouble shoot to solve issues timely.
- Obtain blood specimens from patients per laboratory orders while demonstrating excellent venipuncture skills to new employees as needed.
- Obtain and handle other types of specimens including urine, stool, sputum, etc.
- Communicate with and assist patients, coworkers and staff in a professional and courteous manner.
- Identify the patient and access the correct patient record by using at least 2 forms of identification while observing HIPPA requirements.
- Registration - Enter and/or update patient demographics using ADM module, order tests using correct mnemonics in an accurate and timely manner
- Complete input of lab requisition forms and produce appropriate labels, prepare specimens for transport by following specific handling requirements
- Order and maintain adequate laboratory supplies including checking for expired supplies
- Daily cleaning of draw station including record keeping and equipment maintenance
- Follow policies, SOP (standard operating procedure), regulatory guidelines, and safety guidelines
- Committed to SH Policy and Procedures including dress codes, employee safety and service excellence.
- Must demonstrate superior Customer Service skills, ability to communicate openly and transparently with peers, supervisors and patients.
- Effectively train new employees with phlebotomy technique, and other needed skills to cover a draw station independently
- Maintains effective communications with assigned draw stations, which includes communication with draw station staff, and stations visits to ensure compliance and reporting as needed.
- Knowledge of basic medical laboratory principles, standards, applications and tests.
- Ability to access Policy and Procedures including laboratory safety, cleanliness and infection control regulations.
- Knowledge of medical laboratory equipment uses and maintenance.
- Accuracy – Ability to perform work accurately
- Communication – Ability to communicate effectively and transparently
- Computer Skills – Proficient ability to use computer and all programs related to patient information and specimen entry
- Confidentiality – Maintain patient, team member and employer confidentiality. Comply with all HIPAA regulations.
- Customer Service – Friendly, cheerful and helpful to patients and others. Ability to meet patient needs while following office policies and procedures.
- Flexibility – Ability to adapt easily to changing conditions and work responsibilities. Including schedule changes to provide coverage as needed at any SH draw station
- Positiveness – Display a positive attitude and is a positive agent for change.
- Teamwork – Work as part of a team and collaborate with co-workers.
- Working Under Pressure – Able to address and resolve problems timely while maintaining a professional and courteous manner.
- High school diploma or equivalent required
- Minimum of 5+ years of SH Phlebotomy experience
- Valid Phlebotomy certification.
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Phlebotomist II - Connecticut, United States - Stamford Health
Description
Responsible for covering Stamford Hospital draw station locations between operation hours of 7am - 8pm with occasional Saturday, Sunday and Holiday duty. Obtains blood specimens by venipuncture or heel stick and collects non-blood specimens such as urine for laboratory testing from all age groups. Verify the test requisitions, data input and generate computer labels correctly and accurately before preparing specimens for transport to laboratory.
Acts as point of contact for staff and provides input back to supervisor as needed. Acts as mentor and resource for new employees, assisting with transition into SH work environments. Shows familiarity with established SH policy and procedures.
****This is a full-time position / 37.50 hours per week****
Essential Functions:
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions.
Competencies:
Education and Experience:
