Health Care Administrative Assistant - Yorba Linda, United States - Debra A Beatty

Description

̈ Administrative Assistant supports organization's wellness and care management programs.

̈ Administrative Assistant supports and administers day-to-day activities of Company's Programs in accordance with established policies to provide high quality health care services.

̈ Administrative Assistant supports internal staff providing administrative support. Maintains policies and procedures for wellness client services including intake and coordination of wellness programs. Maintains data input as required.

̈ Supports and implements programs that align with the organization's mission and support the organization's goals. May be responsible for facilitating special events that publicize the organization and its programs to the community.

̈ Administrative Assistant is resourceful to all internal staff and manages projects both in office and virtually when needed.

̈ Administrative Assistant will organize and update files, answer calls and emails, and assist in creating presentation and sales materials.

̈ The virtual assistant will also be responsible for arranging travel itineraries, flights, and rooms, as well as tracking and managing expenses and payments for Executive Administrator travel.

Reporting Relationship

̈ Reports to Owner/Administrator and Program Director of Professional Nurse Partners.

Responsibilities/Activities

̈ Has the ability for supporting Organization business affairs and general operations.

̈ Assist with the coordination, evaluation and planning of wellness services.

̈ Be familiar with, and maintain Organization rules, policies and procedures.

̈ Provides support for initial orientation to all new employees including orientation materials.

̈ Complete, maintain and submit records to Owner/Administrator on a regular and as-needed basis.

̈ Answer and direct phone calls; organize correspondence and answer emails.

̈ Prepare and organize databases and reports.

̈ Manage social media accounts and replies.

̈ Assist with wellness staff with faxes, printing and other various office tasks.

̈ Schedule meetings and arrange employer's calendar; schedule meeting spaces as needed.

̈ Maintain inventory of wellness products and maintain product inventory database.

̈ Manage filing systems, update records, and organize documentation.

̈ Prepare and create Power Point presentations and materials as needed; research materials and sources for presentations.

̈ Perform other duties as requested by Owner/Administrator.

Required Knowledge

̈ Knowledge of written and verbal communication techniques.

̈ Knowledge of effective teamwork techniques.

̈ Knowledge of personnel management techniques.

̈ Knowledge of negotiating techniques.

̈ Knowledge of interpersonal sensitivity techniques.

̈ Knowledge of management planning techniques.

̈ Knowledge of problem-solving techniques.

̈ Knowledge of decision-making techniques.

̈ Knowledge of time management techniques.

̈ Knowledge of stress management techniques.

̈ Knowledge of prioritizing techniques.

̈ Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals.

̈ A wide degree of creativity and latitude is expected.

Required Skills/Abilities

̈ Ability to demonstrate effective interpersonal relations.

̈ Ability to support Professional Nurse Partners Internal Management Team

̈ Ability to plan and organize work.

̈ Ability to identify problems and determine effective solutions.

̈ Ability to work independently and in cooperation with others.

̈ Ability to provide assistance to others.

̈ Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)

̈ Experience with Google Docs, cloud services, and other technology tools

̈ Knowledgeable in technology to communicate via computer, smartphone, or text

̈ Highly organized multi-tasker who works well with fast-paced directions and instructions

̈ Demonstrates excellent time management

̈ Able to organize and manage large amounts of files, tasks, schedules, and information

̈ Self-directed and able to work without supervision

̈ Excellent verbal and written communication skills

̈ Strong customer-service skills

̈ Able to work nights, weekends, extended hours, and holidays as needed

Physical and Mental Demands:

̈ Good physical and mental health.

̈ Mental fortitude and stability to handle stress.

̈ Physical and mental ability to drive a vehicle.

Qualifications/Education

̈ Bachelor's Degree

̈ Current driver's license.

̈ Proper Vehicle Insurance Coverage

Training/Experience:

May require related experience.