Application Configuration Lead ServiceNow - Washington - Censeo Consulting Group

    Censeo Consulting Group
    Censeo Consulting Group Washington

    15 hours ago

    Description

    Application Configuration Lead ServiceNow

    The role of Application Configuration Lead — ServiceNow Vendor Performance Platform (Department of State) is a challenging and rewarding opportunity for individuals with experience in people management, communication, facilitation, problem-solving, and analysis.

    • Owning the product backlog & roadmap: Translate client vision into clear roadmaps and backlogs; prioritize via value, risk, and dependencies.
    • Running Agile delivery: Manage scope, lead ceremonies for small cross-functional teams consisting of developers, analysts.
    • Advancing metrics library: Expand SLA/KPI definitions to cover diverse contract types; ensure traceability to bureau/office objectives.
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