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Liverpool

    Adecco - liverpool, United States - Adecco.

    Adecco.
    Adecco. liverpool, United States

    2 weeks ago

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    Description
    b>About the role

    The Branch Manager is responsible for building and executing business plans designed to bring in new clients, build on existing relationships and grow the bottom line. This role involves recruiting, training, managing, and developing top talent in their branch team and delivering top-notch customer service to candidates and clients.

    What you'll be doing

    Growing & Retaining Accounts:

  • Establishes a plan to grow and retain existing accounts and newly developed clients and win back lost/lapsed accounts.Serves as an escalation point for Client, Procurement, Operations, and HR Managers to discuss issues or requests involving the client program and associates
  • Surveys clients regarding their perception of service and identifies opportunities for further growth of existing accounts.
  • Develops and maintains knowledge of economic trends in target industries and changes affecting local businesses.On-boards new customers, including terms and conditions, risk and credit assessment, pay and bill rate negotiation and calculation, temp to perm conversion schedule, and direct hire fees.Manages day-to-day colleague performance (sourcing, submittals, interviews, etc.), including coaching and development, to ensure all service levels and performance metrics are met. li>Proactively reviews and monitors processes/procedures and implements improvements to reduce the service cost through enhanced processes, policies, and procedures – while meeting established KPIs and SLAs.Monitors the branch's workers' compensation and unemployment claims to minimize the Branch's exposure and resulting expenses.Ensures all federal, state, and local notices and licenses are current and posted.Performs collection of all outstanding accounts receivable.Facilitates monthly one-on-one meetings with all direct reports to review established KPI metrics, overall performance, and career goals, as well as facilitate regular communication with the vertical teams regarding client fulfillment requests/priorities, attrition trends, and other pertinent metrics.Creates branch recruitment strategies by developing a digital presence and local relationships with recruiting resources (colleges, Work Source centers, trade schools, and grassroots).About you

    A high school diploma or equivalent and 5+ years of relevant work experience. One year of supervisory / management experience with a sales or service-oriented staff.Ability to communicate effectively and clearly in writing and orally in one-on-one and group discussions and presentations.Ability to interact and communicate with all levels of staff and management.Planning and organizing.Proficient with Microsoft Office products, including Word, Excel, PowerPoint, and Outlook.You'll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. That's why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful.

    Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that's what we stand for at the Adecco Group. p>A journey to bring out the best in you

    We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.


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