Technical Services Engineer, FlashArray (Shift: Mon - Fri 6:00 AM to 3:00 PM MST) - Lehi
3 weeks ago
The Role
You will leverage your technical expertise to analyze and resolve complex issues involving hardware, software, and environmental factors,
affecting customer satisfaction.
- Mentor junior Support Engineers by sharing your expertise and guiding them on best practices for issue resolution and customer management.
- Enhance our knowledge base by creating and updating internal FAQ articles to empower fellow team members.
Job description
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