- Provide the highest quality of service to our hotel guests.
- Collaborate and communicate with all departments to ensure a seamless guest experience.
- Handle guest requests and interactions in a hospitable manner, escalating any issues when appropriate.
- Train Guest Service Agents to ensure that hotel standards of service are being met.
- Assist with duties in areas of Concierge, Front Services, Call Center, and Food & Beverage.
- Handle all incoming calls and is responsible for guest room reservations, room service orders, and booking restaurant reservations.
- Previous hotel Front Desk in a supervisory role.
- Ability to communicate effectively in a hospitable and respectful manner.
- Polished, welcoming individual with exceptional verbal and written communication skills.
- Strong organizational skills.
- Competitive compensation
- Two tiers of Medical coverage
- Dental and Vision insurance
- Company paid Life Insurance, Long and Short Term Disability
- Flexible Spending Account, Supplemental Life Insurance, Dependent Life Insurance
- Paid Time Off
- 401(k), plus company matching up to 4% of your contribution
- Employee Assistance Program
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Desk Supervisor
3 days ago
John F. Kennedy Center , Inc. Washington, United States Part timeAbout The Kennedy Center · "I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit." - President John F. Kennedy · The Kennedy Center ...
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Front Desk Supervisor
4 weeks ago
Sonesta International Hotels Corporation Washington, United StatesThe Front Desk Supervisor (FDS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is the lead Front Desk support for Front Desk, Operations Manager ...
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Front Desk Supervisor
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Hersha Hospitality Management, LP Washington, United StatesSupervise front desk operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Assistant Front Office Manager - Front Office Manager - Assistant General Manager Your Focus. Interview, select, trai Front Desk, Supervisor, Offic ...
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Front Desk Supervisor
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Hilton Hotels & Resorts Washington, United StatesThe beautiful Embassy Suites Washington DC Convention Center is looking for a full-time Front Desk Supervisor to join their team This 384-suite property is set in the Penn Quarter neighborhood of D.C., just two blocks from the Washington Convention Front Desk, Supervisor, Suite, ...
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IT Service Desk Supervisor
3 days ago
RWGroup Washington, United States30th May, 2024 · Are you an IT help desk specialist?Do you have management experience?Do you have law firm experience?Would you like to work with one of the top law firms in the US? If so, R & W Group has a great new opportunityOne of our favorite law firm clients is looking for ...
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Front Desk Supervisor
2 weeks ago
Concord Hospitality Washington, United States· We are hiring a Front Desk Supervisor · We are looking for associates and Leaders that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that br ...
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Front Desk Supervisor
4 weeks ago
The Jefferson Hotel (DC) Washington, United StatesJob Description · Job Description · The Jefferson in Washington D.C. is currently recruiting for a Front Desk Supervisor to join our highly acclaimed and award winning hotel. · The Jefferson, Washington D.C. has been named one of the top hotels in Washington, D.C. This is an ex ...
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Supervisor-Front Desk
1 week ago
free-classifieds-usa Washington, United States****Supervisor-Front Desk - The Mayflower Hotel, Autograph Collection **** · * · Price: Check with seller · * · Published date: August 4, :49 · * · Modified date: · August 4, 2021 · + · 1127 Connecticut Avenue NW Washington DC Washington, District of Columbia, United States ...
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Front Desk Supervisor
1 week ago
Concord Hospitality Washington, United States· We are hiring a Front Desk Supervisor · We are looking for associates and Leaders that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that bri ...
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IT Service Desk Supervisor
6 days ago
International Legal Technology Association Washington, United StatesThe Information Technology Department of Arnold & Porter has an opening for an Information Technology (IT) Service Desk Supervisor in the Washington DC office. The IT Service Desk Supervisor is responsible for managing the day-to-day operations of the service desk, ensuring that ...
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IT Service Desk Supervisor
1 week ago
RWGroup Washington, United States30th May, 2024 · Are you an IT help desk specialist?Do you have management experience?Do you have law firm experience?Would you like to work with one of the top law firms in the US? If so, R & W Group has a great new opportunityOne of our favorite law firm clients is looking for ...
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IT Service Desk Supervisor
5 days ago
JMS Talent Acquisition LLC Washington, United StatesThe IT Service Desk Supervisor is responsible for managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager. · Responsibilities include but are ...
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Supervisor-Front Desk
2 weeks ago
free-classifieds-usa Washington, United States****Supervisor-Front Desk - The Mayflower Hotel, Autograph Collection **** · Price: Check with seller · Published date: August 4, :49 · Modified date: August 4, 2021 · + 1127 Connecticut Avenue NW Washington DC Washington, District of Columbia, United States · Advertisement ...
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Help Desk Supervisor
2 weeks ago
Kitsap Credit Union Washington, United StatesKitsap Credit Union · is a not-for-profit, member-owned financial cooperative with more than 300 employees and 16 branches throughout Western Washington. · We have a passion for making a positive difference. · As a $2 + billion-asset credit union, we are deeply committed to ou ...
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Front Desk Supervisor 20 HR
3 days ago
Aimbridge Hospitality Washington, United States$20/ HR - AM AND PM SHIFT AVAILABILITY REQUIRED WEEKENDS/ HOLIDAYS REQUIRED PREVIOUS HOTEL EXPERIENCE/ SUPERVISORY EXPERIENCE REQUIRED - HIGHER RATE CONSIDERED FOR PREVIOUS EXPERIENCE - The Front Desk Supervisor is responsible for assisting the Front Front Desk, Supervisor, Offic ...
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Front Desk Supervisor
1 week ago
Hyatt Place Washington DC NoMa Washington, United StatesOverview · Opportunity: · Front Desk Supervisor · Supervise front desk operations in accordance with established guest service, quality and sustainability standards. · Your Growth Path · Assistant Front Office Manager – Front Office Manager – Assistant General Manager · Your F ...
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IT Service Desk Supervisor
3 weeks ago
Cayuse Holdings Washington, United StatesOverview · Cayuse Civil Services, LLC (Cayuse) provides a range of innovative solutions tailored to meet the evolving needs of businesses in the state and local government sector. With a focus on delivering tangible results, Cayuse offers expertise in various areas including appl ...
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Help Desk Supervisor/Senior Trainer
2 weeks ago
AITHERAS, LLC Washington, United StatesPosition: Help Desk Supervisor/Senior Trainer · Location: 950 Pennsylvania Avenue NW · Washington, DC 20530 · Type: Full-time, Temp to Perm after 6 months · Company: AITHERAS LLC , working at the Office of the Pardon Attorney, Department of Justice · Start Date: Upon complet ...
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Front Desk Supervisor 20 HR
6 days ago
Hyatt Place Washington DC Washington, United StatesJob Summary: · $20/HR* · AM AND PM SHIFT AVAILABILITY REQUIRED · WEEKENDS/HOLIDAYS REQUIRED · PREVIOUS HOTEL EXPERIENCE/SUPERVISORY EXPERIENCE REQUIRED · *HIGHER RATE CONSIDERED FOR PREVIOUS EXPERIENCE* · The Front Desk Supervisor is responsible for assisting the Front Desk ...
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PM Hotel Group Washington, United StatesTo provide our guests with excellent service at the front desk from making the reservation to departure. Responsible for aiding with supervision for all guest service agents. Responsible for dealing with guest complaints, guest credit problems, and a Front Desk, Supervisor, Depar ...
Front Desk Supervisor - Washington, United States - Ogden CAP
3 weeks ago
Description
The Jefferson in Washington D.C. is currently recruiting for a Front Desk Supervisor to join our highly acclaimed and award winning hotel.
The Jefferson, Washington D.C. has been named one of the top hotels in Washington, D.C. This is an exciting opportunity for someone who is interested in growing within a hospitality setting that finds delight in the details that take our guests experience beyond expectation.
Job Summary: The Guest Service Supervisor is primarily responsible for assisting with the operations of the front desk ensuring the needs and expectations of our guests are met. This includes training staff, handling guest questions or concerns, room reservations, and check-in/check-out processes.
Responsibilities: