- Manage and maintain currently supported and subsequent Microsoft (MS) Windows Server Operating Systems (OS) on physical and virtual operating environments.
- Demonstrate day-to-day adherence with change management precepts and practices and is responsible for writing Change Requests and seeking approval.
- Assist in storage and data management, specifically file and folder permissions.
- Primary POC for local server, network and telecom repair of District infrastructure components.
- Coordinate local response to IAVA vulnerability remediation.
- Coordinate Level 3 support to the District technical personnel.
- Primary escalation POC for after hours and VIP level support requests.
- Ensure the work schedules of SAIC and subcontractor employees are established, documented and coordinated to provide coverage during contractually required operating hours.
- Review current workloads and ticket distribution. In coordination with ITC, reassigns priorities to ensure service delivery metrics are met. Responsible for SLR performance.
- Collaborate with the local ITC and Ops Officer to ensure the needs of the users are understood and appropriately addressed.
- Responsible for monitoring the technical performance of SAIC and subcontractor staff and reporting exemplary or disciplinary performance to the SAIC Division Manager./ Responsible for coordinating subordinate employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions.
- Monitor the effectiveness of Service Delivery to the local site and reports discrepancies and escalations to the SAIC Division Manager.
- Provide weekly performance reports to the ITC and the SAIC Division Manager.
- Bachelors and two years of experience; four (4) years of experience can be considered in lieu of degree
- Interim secret clearance is required prior to start; US Citizenship required
- Experience using Service Now or a similar ticketing system.
- Demonstrated professional experience with Windows Server 2012; Windows Server 2016.
- Demonstrated experience with VMware.
- Understanding of technology areas such as Active Directory, DHCP, DNS, Group Policy, DFS and the ability to maintain other Windows core services.
- Comprehension of NTFS file#J-18808-Ljbffr
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SAIC Career Site NORFOLK, United StatesDescription · SAIC is seeking a District SA Site Coordinator, to support the US Army Corps of Engineers RITS Program in Norfolk, VA. · PRIMARY RESPONSIBILITIES: · Manage and maintain currently supported and subsequent Microsoft (MS) Windows Server Operating Systems (OS) on physi ...
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SAIC (Science Applications Int.) Norfolk, United StatesJob Description · Description · SAIC is seeking a District SA Site Coordinator, to support the US Army Corps of Engineers RITS Program in Norfolk, VA. · PRIMARY RESPONSIBILITIES: · * Manage and maintain currently supported and subsequent Microsoft (MS) Windows Server Operating Sy ...
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SAIC Norfolk, United StatesSAIC is seeking a · District SA Site Coordinator , to support the US Army Corps of Engineers RITS Program in · Norfolk, VA. · PRIMARY RESPONSIBILITIES: · Manage and maintain currently supported and subsequent Microsoft (MS) Windows Server Operating Systems (OS) on physical an ...
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District Site Coordinator - Norfolk, United States - SAIC (Science Applications Int.)
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Description
Job DescriptionDescriptionSAIC is seeking a District SA Site Coordinator, to support the US Army Corps of Engineers RITS Program in Norfolk, VAPRIMARY RESPONSIBILITIES:
QualificationsRequired Education and Experience:
Required Security Clearance:
Required Skills:
