- Competitive salary
- 100% Employer Paid Life Insurance
- 401(k) with Employer Contribution
- 100% Employer Paid Long-term Disability Plan
- Paid Time Off (PTO)
- 100% Employer Paid AD&D
- Extended Illness Benefits (EIB)
- 100% Employer Paid Employee Assistance Program
- Shift Differentials
- Group Health Medical Plan with prescription coverage
- Paid Holidays
- Variety of Voluntary Supplemental Insurances
- Incentive Compensation Plan
- Voluntary Dental Coverage
- Educational Assistance Program
- Voluntary Vision
Data Analyst II 1 - San Antonio, United States - BioBridge Global
Description
Our organization is unique in that we are a nonprofit community resource that saves lives by working with volunteer donors to provide the highest quality blood & tissue components to patients.
By using cutting-edge technology, our team of dedicated professionals has helped save hundreds of thousands of lives for more than 35 years.
Over 200,000 components of life-saving blood and tissue from volunteers throughout South Texas are collected and tested each year. We are internationally recognized for the quality of our services and research. Donors are essential because patients are in constant need of blood, blood components, and/or tissue. It's about life Share our excitement and join our team
BioBridge Global (BBG) ) is a non-profit company that oversees and supports South Texas Blood & Tissue Center (STBTC), QualTex Laboratories, GenCure, and The Blood and Tissue Center Foundation.
Job Title:
Data Analyst II
Revision: 0000
Job Code: 703594
Shift:
Monday-Friday, Day Shift
FLSA:
Exempt
Hybrid? N CPF
Level:
TB4
Location:
San Antonio
Dept:
Information Systems
Business Unit:
BioBridge Global
General Summary
Responsible for performing detailed data analysis and identifying trends based on established requirements. Will contribute to the timely delivery of analysis, reports, and visual data analytics.
Will create data extraction queries using various tools (SRS, SSIS, Tableau, etc) to provide accurate presentation of data to drive business decisions.
Commit to and abide by the character of BioBridge Global's Core Values of Accountability, Stewardship, Pioneer, Integrity, Respect and Excellence (ASPIRE).
Provide world class customer service by capturing and being responsive to the voice of the customer (internal or external, including donors for select positions) through multiple feedback channels in order to resolve issues and drive satisfaction in accordance with the BBG customer engagement, feedback, and complaint processes.
Essential Tasks
Gather and communicate requirements for data collection and metric reporting.
Maintain strict adherence to Standard Operating Procedures (SOPs), regulatory requirements, and all company policies.
Perform routine data entry, analysis, and prepare reports that measure and monitor operational performance.
Participate in continuing education and attend meetings as required.
Creates and utilizes various tools and methods to provide support for production solutions, end users, projects and business leaders on a regular and ad hoc basis.
Design and deliver interactive visual analytics solutions
Partner with data owners to collect, validate and define data usages
Ensure consistency and quality of data collected from across different master data sources, systems, and solutions
Assist team members and customers with problem solving related to data/report production to ensure business needs are met without interruption or delay
Utilize available tools such as SQL, SQL Server Management Studio, Excel, SSIS, and SSRS to provide technical reports for operations, accounting, sales and customer support.
Collaborate with end users to gather report requirements and ensure proper testing and validation.
Provide support to end users on standardized and ad hoc reports.
Analyze tables in company database to establish knowledge of data for accurate retrieval and use in report writing.
Document and maintain all required report design and configures report system accordingly.
Validate the results of SQL queries with end users, and present the data in an intuitive and visually appealing way, which may include tables, pie charts, bar graphs, or other diagrams.
Performs other duties as assigned.
Non‐Essential Tasks
May perform duties as designated by the Enterprise Business Systems Director as needed or in the event of his/her absence.
Requires a high school diploma or general equivalency diploma.
Prefer a Bachelor's Degree from an accredited college or university OR seven years related experience equivalent to a Bachelor's Degree.
Experience
Requires seven or more years of MS SQL Server experience.
Requires five or more years of SSRS/SSIS/SSAS experience.
Strongly Prefer experience working with visual analytics tools.
Prefer experience in collecting, aligning or analyzing data.
Knowledge
Knowledge of information technology service management concepts and methodologies, business process analysis and reengineering, and project management processes and methodologies.
Must have advanced knowledge of manual and automated process data collection methods.
Skills
Must have strong computer skills.
Must possess strong organizational, customer service, and troubleshooting skills.
Must have excellent written and oral communication and presentation skills.
Must be capable of operating motor vehicles in all types of weather conditions.
Must be able to facilitate department project meetings and communicate effectively with internal customers throughout the organization.
Must be able to effectively work with individuals at all position levels in the organization to identify, understand and communicate their business requirements.
Ability to meet time deadlines, manage extensive amounts of complex information, connect and interrelate disparate ideas and thoughts, pay attention to detail, and work effectively with varying constituencies.
Must be able to acquire, analyze, and present data in an understandable and useful format.
Must be able to assess, develop, and communicate requirements with operations and ITS.
Must be able to keep information confidential.
Must be neat in appearance and well groomed.
Must be professional, detail oriented, self motivated, innovative, creative, assertive, organized, communicative, and have the ability to work independently.
Working Environment
Works in a well lighted, air conditioned and heated office. May be exposed to electrical and chemical hazards and other conditions common to an office environment. May be exposed to blood borne pathogens and other conditions common to a full service blood and tissue center. May be required to work at any time of the day, evening or night during the week or weekend. Ability to use personal motor vehicle for company business required. Occupational Exposure Assignment‐Category I
Physical Requirements
Must be able to drive on behalf of the organization. Will sit, stand, walk, and bend during working hours.
Requires manual and finger dexterity and eye‐hand coordination. Required to lift and carry relatively light materials.
Requires normal or corrected vision and hearing corrected to a normal range.
We invest in our people by offering competitive compensation, excellent benefits, and the opportunity to work with the first blood center in America to receive the ISO 9002 accreditation
All Full Time Positions Qualify for an Affordable and Competitive Benefits Package to include:
BioBridge Global and its subsidiaries are proud to be an Equal Opportunity Employer committed to providing employment opportunities to minorities, females, veterans, and disabled individuals.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, genetic data, sexual orientation, gender identity, or any other legally protected characteristics.
For more information about your EEO rights as an applicant under the law, please clickhere ) . BioBridge Global maintains a Tobacco & Drug-Free Workplace