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Quality Assurance Manager - Jamestown - Willcox Matthews
Description
Quality Assurance Manager – Metal Manufacturing
Jamestown, NC
Salary: $80,000–$110,000
Job Type: Direct Hire
Shift: Days
Start Date: ASAP
Our client, a leading metal manufacturer in Jamestown, NC, is expanding and seeking a hands‑on, detail‑driven Quality Assurance Manager to lead their quality function. If you thrive in a manufacturing or engineering environment and enjoy driving continuous improvement, this is a strong opportunity to step into a high‑impact leadership role.
About the Role
As the QA Manager, you'll oversee the full Quality Management System, lead a team of quality technicians, and ensure products meet internal standards, customer expectations, and regulatory requirements. You'll play a key role in shaping quality culture, improving processes, and supporting both customer and supplier relationships.
Key Responsibilities
Quality Systems & Compliance
• Develop, maintain, and enforce quality policies and the QMS (ISO 9001, IATF, VDA).
• Ensure compliance with industry requirements, including welding codes and automotive standards.
• Lead internal and external audits.
Inspection & Testing
• Oversee incoming, in‑process, and final inspections.
• Manage weld inspections, NDT, dimensional checks (CMM), and calibration programs.
Leadership & Team Development
• Supervise and mentor QA inspectors and engineers.
• Conduct performance reviews and foster a culture of quality and accountability.
Continuous Improvement
• Lead root cause analysis and corrective/preventive actions.
• Utilize FMEA, SPC, Control Plans, and other APQP tools to drive improvement.
Documentation & Reporting
• Manage quality records, certifications, and process documentation.
• Report on key metrics including scrap, downtime, and cost of quality.
Customer & Supplier Interface
• Serve as the primary contact for customer quality requirements, audits, and complaints.
• Conduct supplier audits and manage vendor quality performance.
Qualifications & Skills
• Proven experience in quality management within manufacturing/metalworking (stamping, fabrication, welding, machining).
• Strong technical knowledge of APQP tools: PFMEA, Control Plans, SPC, PPAP, MSA, NDT.
• Proficiency with quality equipment: CMM, optical comparator, calipers, gauges.
• Excellent leadership, communication, analytical, and problem‑solving skills.
• Ability to interpret technical drawings and customer specifications.
• Hands‑on approach with strong organizational discipline.
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