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    • Director, Resell Go-To-Market - Chicago - Servicenow

    Servicenow
    Servicenow Chicago

    1 week ago

    Default job background
    Description

    Job Overview

    We are seeking a strategic and results-oriented Director, Resell Go-To-Market (GTM) to lead our global reseller strategy and execution.

    Key Responsibilities

    • Develop and Execute Resell Strategy:
      • Create a comprehensive, scalable global reseller GTM strategy aligned with ServiceNow's business goals.
      • Identify growth opportunities within the reseller ecosystem and build initiatives to capitalize on those opportunities.
      • Define the value proposition for resellers and ensure clear alignment with ServiceNow's core value proposition and offerings.
    • Partner Enablement and Success:
      • Drive programs and initiatives to onboard, enable, and empower resellers to successfully sell and support ServiceNow solutions.
      • Establish KPIs to monitor reseller performance and continuously optimize partner engagement, sales productivity, and customer outcomes.
      • Serve as the primary executive sponsor for key reseller partnerships, ensuring alignment, trust, and collaboration.
    • Cross-Functional Collaboration:
      • Work closely with Sales, Product, Marketing, Partner Ecosystem, and Customer Success teams to drive joint GTM initiatives.
      • Partner with the ServiceNow Alliance and Channel Sales teams to create joint GTM plans that maximize reach and customer impact.
      • Collaborate with Finance and Operations to ensure reseller program scalability, profitability, and compliance.
    • Market Insights and Thought Leadership:
      • Stay ahead of industry trends, competitor activities, and market dynamics to inform strategy and execution.
      • Represent ServiceNow at key partner and industry events, reinforcing our leadership in the technology and SaaS space.

    Qualifications

    • 10+ years of experience in Go-To-Market leadership roles, with specific expertise in reseller programs, partner ecosystems, or channel sales in the SaaS, technology, or enterprise software industries.
    • Proven track record of designing and implementing successful reseller GTM strategies that drive measurable revenue growth and partner success.
    • Deep understanding of enterprise software and cloud/SaaS platforms, with experience in the ITSM, ITOM, or enterprise workflow automation space preferred.
    • Exceptional leadership, communication, and relationship-building skills, with experience managing global, cross-functional teams and partners.
    • Strong analytical and strategic thinking skills, with the ability to interpret market data and translate it into actionable plans.
    • Experience working within or alongside a high-growth, innovative organization like ServiceNow is a strong plus.
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