FT Customer Service Representitive - Elk River - Promenade

    Promenade
    Promenade Elk River

    1 day ago

    Description

    FT Customer Service Representative

    We are seeking a highly skilled and customer-focused individual to join our team as a Full-Time Customer Service Representative. As a key member of our support team, you will play a vital role in ensuring that our customers receive exceptional service and experience.

    Key Responsibilities:

    • Provide timely and effective tier 1 support to customers via phone, email, or chat platforms.
    • Listen attentively to customer inquiries, diagnose issues promptly, and offer helpful solutions.
    • Acknowledge complex technical issues accurately and escalate them to the engineering team for resolution.

    You will be expected to:

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