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Issaquah

    Pharmacy Technician - Issaquah, United States - Rx relief

    Rx relief
    Rx relief Issaquah, United States

    1 week ago

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    Description

    Job Description

    Job Description

    Pharmacy Assistant/Pharmacy Technician

    Rx relief is seeking various Pharmacy Assistants/Pharmacy Technicians to work in a call center pharmacy setting onsite. We are looking to fill this position quickly

    Pay / Benefits / FAQs for the Pharmacy Assistant/Pharmacy Technician position:

    Pay: $ $25.50 per hour - Depending on experience

    Benefits:

    Employee resources:

    FAQs:

    Pharmacy Assistant/Pharmacy Technician

    Job Specifics and Requirements:

    -Must be able to work in the Issaquah, WA area

    -Must have a valid, clear and active Pharmacy Assistant/Pharmacy Technician license in Washington

    -High School Diploma or equivalent

    -Background and Drug Screening

    -Health Screening required

    Pharmacy Assistant/Pharmacy Technician

    Responsibilities:

    • Interact directly with patients related to new prescription and refill requests, shipment status, billing issues, demographic updates, payment inquiries and general questions
    • Responsible for maintaining productivity and quality standards, along with legal and company compliance
    • Track and triage all coverage determination requests for approval
    • Manage difficult or emotional patient situations: Respond promptly to patient needs and service requests, accept feedback to improve service, meet commitments
    • Display excellent communication skills
    • Make outbound calls to patients to collect shipping and billing information
    • Field inbound calls from pharmacy personnel or patient to discuss or answer patient requests and/or questions, and troubleshoot any problems
    • Operate pharmacy software in order to obtain patient and drug information, process prescriptions and perform other necessary functions in accordance with company policies, and state and federal regulations
    • Manage prescription refill requests from patients and/or patients' agents
    • Initiate or accept verbal or electronic refill authorization from a medical practitioner or medical practitioner's agent, and record all refill information.
    • Establish and maintain patient and clinic profiles
    • Manage telephone calls from pharmacy and providers in a timely and courteous manner
    • Maintain an understanding of all MMM/PMC clinical guidelines
    • Provide all relevant clinical information of a CDR (Coverage Determination Request) to the Clinical Pharmacist for evaluation, as needed
    • Adhere to all pharmacy-established procedures and guidelines
    • Participate in quality and patient safety initiatives
    • Perform any other job-related duties as assigned by the Pharmacy Supervisor.
    • Ability to function with frequent interruptions, accept change and prioritize tasks efficiently when faced with competing demands
    • Ability to understand the importance of, and respect the confidentiality of, all member information, per HIPAA guidelines
    • Ability to establish priorities and accomplishing tasks in a timely manner
    • Ability to work in a team environment to create solutions to problems

    Pharmacy Assistant/Pharmacy Technician

    Work Schedule Available: Full Time

    Monday - Friday; Scheduled hours vary from 7:00 am - 7:00 pm

    Company DescriptionRx relief is a specialty staffing company providing supplemental pharmacy professionals for all pharmacy practice settings. Voted Best of Staffing by both clients and talent, we provide a customized approach to your career needs as well as comprehensive benefits. Contact us to learn why everything we do is all about YOU
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