information technology manager i, emergency appointment homelessness - California, United States - LA County Library

Description

TYPE OF RECRUITMENT:
OPEN COMPETITIVE -EMERGENCY


EXAM NUMBER:
CA2565A -EA


FIRST DAY OF FILING:
Tuesday, April 30, 2024, at 8:00 A.M. (PT)


Closing Date:
Continuous

THE FILING PERIOD MAY BE SUSPENDED AT ANY TIME WITHOUT PRIOR NOTICE.

THIS EXAMINATION MAY REOPEN AS THE NEEDS OF THE SERVICE REQUIRE.
The LA County Board of Supervisors recently

declared a local state of emergency for homelessness , and the County is working to revise and expand our response to help all who are affected.

We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance abuse.

If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.

The Department of Consumer and Business Affairs is seeking qualified candidates to fill emergency Information Technology Manager I vacancies related to the homelessness crisis.

Under the emergency order, applicants who meet all the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.

Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%.

Those who successfully pass the assessment will be considered for permanent positions to Information Technology Manager I.

Plans, organizes, manages, integrates and evaluates the work of a division/section with subordinate supervisors and/or staff.

Provides full administrative and technical supervision of staff including approving time off, evaluation of performance and takes or recommends disciplinary action, up to and including termination.

Develops and directs the implementation of operational plans to support the County's/department's business goals.
Works with department/ business managers to evaluate current and anticipated Information Technology requirements.

Develops and negotiates service level agreements and manages to ensure their attainment.

Coordinates information systems activities with other divisions/sections or County departments to optimize use of existing hardware and software and leverage design of new systems.

Manages and/or supervises and participates in the assessment and analysis of business requirements and development and maintenance of applications.

Drafts or reviews draft Requests for Proposals or Information (RFPs, RFIs) and evaluates responses and recommends vendor selection.

Administers vendor contracts; reviews and acts on contract change request and approves deliverable developed by vendors or contract staff.

Directs and/or participates in managing development, infrastructure and/or hardware/software migration projects.

Manages, directs and evaluates the work of staff providing data center operations and support of hardware, software and other technology support functions.

Coordinates problem solving, conflict resolution, escalations, restart and recovery.

Meets and consults with customers and vendors regarding service delivery needs.

Establishes performance requirements and personal development targets for assigned staff and monitors and evaluates performance. Provides coaching for performance improvement and development.

Assess skill gaps and provides training to ensure skills stay current with the technology requirements for current and future work assignments.

Promotes efficient, cost effective uses of advanced technologies and manages the migration to next-generation technologies.

Conducts or oversees research and special studies and implements recommended organizational, procedural and other changes and benchmarks internal operations against best practices of other agencies and organizations.

Manages and/or participates in department disaster recovery planning and systems security administration.

Coordinates the development, implementation and administration of technical training program for business users.


MINIMUM REQUIREMENTS:

OPTION 1:

Graduation from an accredited college with a bachelor's degree in Computer Science, Information Systems, or a closely related field, and four (4) years of progressively responsible*, full-time, paid experience in a centralized Information Technology organization
performing information systems analysis and design, application development, network administration or operating systems analysis; one (1) year must have been in a supervisory capacity.

OPTION 2:

One (1) year of full time, paid experience at the level of Los Angeles County class of Information Technology Supervisor
, Principal Information Systems Analyst
, Principal Application Developer
, Principal Operating Systems Analyst
, or Principal Network Systems Administrator
.

OPTION 3:

Six (6) years of progressively responsible, full-time, paid experience in a centralized Information Technology organization with at least two (2) years functioning in a supervisory capacity.

You


MUST
meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment.


LICENSE:

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS:

Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting.

Considerable ambulation may be involved.

SPECIAL REQUIREMENT INFORMATION:
In order to receive credit for a Bachelor's degree or higher, you must include a legible copy of the Official Diploma, Official Transcripts, or Official Letter from the accredited institution

with your application at the time of filing

or within seven (7) calendar days from application submission .

Submit proof of degree by uploading the required document(s) as attachments at the time of filing or send by e-mail to

.

Foreign studies must be evaluated by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or The Association of International Credential Evaluators, Inc.

(AICE). and deemed to be equivalent to degrees from the United States.
Official Transcripts is defined as

a transcript that bears the college seal and states "official and/or copy" issued by the school's registrar office.

A printout of the courses from the school's website is NOT considered official transcripts and will not be accepted

and may result in your application being incomplete and rejected.
*Progressively responsible is defined as tasks, job duties, or roles that demonstrate growth and/or advancement in complexity, difficulty, or level of responsibility.

**Centralized IT Organization is defined in the County of Los Angeles as being responsible, under the direction or guidance of the Chief Information Technology official for the department or major organization unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organizational unit.

***Supervisory capacity is defined as providing direct administrative and technical oversight to include planning, assigning, and reviewing the work of staff, evaluating employee performance, approving leaves of absence, counseling, and recommending discipline.


Information Technology supervisor is defined as supervising the activities of an Information Technology section within a departmental centralized information technology organization responsible for providing complex information technology services, including planning, design, coordination, development, implementation, maintenance, and support of automated information and telecommunication systems.


Principal Information Systems Analyst

is defined as performing

highly specialized and complex information systems analysis and design tasks, and provides technical leadership in IT strategic planning, business automation planning, business process improvement and application development.

Acts as a lead or technical consultant for complex systems development projects and may supervise lower level Information Systems Analysts and other technical staff.

* Principal Application Developer is defined as performing

highly specialized and complex information systems analysis and programming tasks and acts as technical expert for development or maintenance of one or more major systems.

This position may also function as a lead for application development projects and may supervise lower level application development personnel.

** Principal Operating Systems Analyst

is defined as providing

technical leadership or supervision of work involving complex operating systems and associated software, hardware and servers, including midrange or mainframes hosting critical applications in a high-availability environment.

These environments require formal change management and problem resolution procedures and comprehensive back-up and recovery solutions.


*** Principal Network Systems Administrator

is defined as providing

technical leadership for the comprehensive support of complex network and server operating system environments. Incumbents perform a wide-range of network-related duties, including the design, implementation, and maintenance of complex networks.

This position functions as a lead for complex network systems administration projects and may supervise lower level Network Systems Administrators and other technical staff.

ENDORSEMENT OF COUNTY QUALIFICATIONS:
County employees who wish to meet the requirements using out-of-class experience must provide official documentation such as additional responsibility bonus, out-of-class bonus, temporary assignment bonus, or reclassification study from CEO Classification with your application at the time of filing or within (7) calendar days from application submission to

.


EXAM CONTENT
Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%.


APPLICATION AND FILING INFORMATION
Applications must be filed online only.

Applications submitted by U.S. Mail, Fax, or in person will not be accepted.

Any required documents must be submitted within seven (7) calendar days from application submission.

Many important notifications will be sent electronically to the email address provided on the application. It is important that you provide a valid email address.

Please add , as well as , and to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.

The Department will not consider missed email notifications as an acceptable reason to authorize additional time to complete the application.

Applicants have the ability to opt out of emails from LA County.

If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County.

Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into and viewing your profile inbox, which saves a copy of all emailed notices.

All information is subject to verification.

We may reject your application at any time during the examination and hiring process, including after appointment has been made.

Falsification of any information may result in disqualification or rescission of appointment

.

Utilizing


VERBIAGE
from Class Specification and Minimum Requirements serving as your description of duties


WILL NOT
be sufficient to demonstrate that you meet the requirements.

Doing so may result in an


INCOMPLETE APPLICATION
and you may be

DISQUALIFIED.

Fill out the application and supplemental questionnaire completely.

The acceptance of your application depends

on whether you have clearly shown that you meet the requirements

.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:

For applicants who may not have regular access to a computer or the internet, you may borrow laptops and Wi-Fi hotspots from some public libraries throughout Los Angeles County to complete job applications.

For more information, please

contact the specific libraries directly.

NO SHARING OF USER ID AND PASSWORD:
All applicants must file their applications online using their

own

user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record.

FAIR CHANCE INITIATIVE FOR HIRING ORDINANCE (FCIHO)
The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history

unless you receive a contingent offer of employment

. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s).

If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

Department Contact Name:
Alvin Hsu, Exam Analyst


Department Contact Phone:
Department Contact E-mail:


California Relay Services Phone:

ADA Coordinator Phone:


Teletype Phone Number:
Alternate

Teletype Phone Number:
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