Sr Manager, Member Retention - Orange, CA
1 month ago

Job summary
The Sr Manager for Member Retention & Outreach will lead the design of and operationalize member retention and outreach programs for CalOptima's Medicare Advantage line of business.Responsibilities
- Cultivates and promotes a mission-driven culture of high-quality performance,
with a member focus on customer service, consistency, dignity
and accountability. - Directs and assists the team in carrying out department responsibilities
and collaborates with leadership team staff to support short-
and long-term goals/priorities for departments.
Job description
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