Nurse Navigator - Ridgeway - Mercy

    Mercy
    Mercy Ridgeway

    16 hours ago

    Description
    Find your calling at Mercy


    Join our Cardiothoracic Surgery team as a Nurse Navigator RN and make a meaningful impact on patients throughout their surgical journey This primarily outpatient role is fast‑paced, phone‑focused, and centered around care coordination, patient education, and supporting high‑quality outcomes.


    You'll serve as a trusted guide for patients and families—coordinating appointments, providing pre‑ and post‑op education, triaging calls, and ensuring every patient feels supported and informed.

    You'll also collaborate with surgeons, APPs, and inpatient teams to keep care plans moving smoothly.


    If you thrive in an organized, relationship‑driven role that blends clinical expertise with administrative coordination, this is an exciting opportunity to make a difference while living out the Mercy mission of compassionate, dignified care.


    Position Details:

    Nurse Navigator – Mercy South:
    Cardiothoracic Surgery


    Location:
    Mercy South


    Schedule:
    Full-Time | 40 hours/week | Monday through Friday


    Key Responsibilities:
    Provides comprehensive pre‑ and post‑operative patient education, drives quality efforts to reduce readmissions, and manages procedure scheduling.

    Implement structured post‑procedure tracking to reduce readmissions.

    Support daily CV clinic operations within budget and staffing guidelines.

    Prepare the department for increased patient volume, including the arrival of a new CV surgeon.

    Strengthen quality outcomes, patient access, and provider support.

    Provide CV case‑scheduling support as procedural volume grows.

    Offer cross‑coverage within the CV clinic to maintain patient flow and operational efficiency.

    Offload non‑procedural and care‑coordination tasks from APPs to enhance access and allow top‑of‑scope practice.

    Qualifications


    Licensure:
    Current RN (Registered Nurse) license in state of Missouri.


    Required Education:
    Graduate from an accredited school of nursing


    Preferred Education:
    Bachelor of Science in Nursing (BSN)


    Required Certifications:
    Active BLS (Basic Life Support) certification


    Preferred Certifications:
    ACLS Advanced Cardiac Life Support

    Why You'll Love Working Here


    Exceptional Benefits Starting Day One:
    Comprehensive Health Coverage

    – Medical, dental, and vision through United Healthcare

    Generous PTO

    – Up to

    34 days annually , including holidays, vacation, personal time, and short-term illness

    Paid Parental Leave

    – Supporting you and your growing family

    401(k) with Employer Match

    – Invest in your future with confidence

    Tuition Reimbursement

    – Up to

    $2,000/year

    for continuing education

    Dependent Care FSA Contribution

    – $100/month for eligible participants

    Paid Volunteer Time

    – Give back to your community while on the clock

    Free Parking

    – Convenience that saves you time and money

    Career Growth Opportunities

    – Advance your skills and grow within Mercy

    Why Mercy?


    From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

    Join a caring, collaborative team where your voice matters.

    At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion.

    As we grow, you'll grow with us.


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