Cell Phone Repair Technician - Coppell, United States - Device Giant

    Device Giant
    Device Giant Coppell, United States

    1 month ago

    Default job background
    Full time
    Description
    About us: Device Giant is a leading electronics recycling company based in the United States. We specialize in refurbishing smartphones, tablets, and other electronics, reducing the carbon footprint and giving devices a second life. We offer cell phones at competitive prices, ensuring all devices are fully tested and ready for use. Our customer-centric approach focuses on providing the best service and satisfaction to our valued customers. Device Giant: Your one-stop shop for all your cell phone needs.
    Job Description: As a Cellular Repair Technician, you will be responsible for diagnosing and repairing a range of devices including Android and Apple phones, tablets, and watches. This role requires technical expertise, precision, and a passion for technology.
    Key Responsibilities:
    • Diagnose and repair Android and Apple phones, tablets, and watches.
    • Perform detailed assessments to identify hardware and software issues.
    • Execute repairs such as screen replacement, battery replacement, and circuitry fixes.
    • Provide excellent customer service, explaining technical issues and repair processes in understandable terms.
    • Manage inventory of parts and tools required for repairs.
    • Stay updated with the latest technology trends and repair techniques.

    Qualifications:
    • Proven experience in repairing Android and Apple devices.
    • Strong understanding of electronic device hardware and software.
    • Excellent problem-solving and analytical skills.
    • Ability to work with delicate components and perform precise repairs.
    • Strong communication skills for effective customer interactions.
    • A team player who can work collaboratively.