information technology specialist - Barksdale AFB, United States - Department Of The Air Force

Description

Summary

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The primary purpose of this position is to serve as an Information Technology Specialist with responsibility for planning, coordinating, and supervising the MAJCOM's Joint Worldwide Intelligence Communications Systems (JWICS) network, testing, modifying, upgrading, operation, troubleshooting, and maintenance of network and server hardware and software systems on JWICS network.

Duties

1. Performs services as Information Technology Specialist. Plans, coordinates and installs or supervises the installation of applications software (to include databases) and hardware on the JWICS network, workstations, and servers. Administers and maintains assigned systems.
2. Provides technical guidance and instructions to users and other IT specialists. Prepares, coordinates, and implements policy and procedures for hardware and software applications system operation. Develops comprehensive instructions for operation of network and system components.
3. Schedules all VTC requirements on the JWICS network. Provide comprehensive end-user support and routine maintenance for audio-visual (A/V) and video teleconferencing electronic devices, systems, and services; identify, diagnose and troubleshoot system malfunctions and defects.
4. Maintains liaison with manufacturers, professional organizations, and counterparts at other installations and services regarding available products and state-of-the-art technologies and advancements. Serves as senior IT network and systems administration consultant, providing an authoritative resource to other IT specialists and advancements found to be compatible with user requirements.
5. Serves as a technical advisor to management. Participates as a key member and advisor on special committees and special projects designed to study methods to enhance the use of technology. Participates in developing strategic plans for enhancement of the network and system environment, developing functional and technical requirements for acquisitions, conducting cost-benefit analyses, feasibility studies, and related activities.