Medical Assistant - Grand Rapids, United States - Cherry Health

Description

Under the direction of the RN Supervisor or Site Manager, the Medical Assistant supports the patient by actively participating in the interdisciplinary care team and assists providers in the delivery of primary care services. This is a full-time, benefit-eligible position working Monday through Friday 8am - 5pm, an occasional evening until 7/8p, and an occasional Saturday 9:00a-12p. Schedules may be subject to change.

**Pay for this position starts at $17/hour but could be more based on years of experience**

Welcome to Cherry Health - video about Cherry Health

Who we are:

Cherry Health, Michigan's largest Federally Qualified Health Center (FQHC), operates in six counties across the state, is based in Grand Rapids. With a team of more than 800 health care professionals at 20 locations, Cherry Health focuses on removing barriers, expanding access, and delivering comprehensive quality health care services to underserved communities, regardless of an individual's insurance status or ability to pay. We provide primary care, dental, vision, behavioral health, pharmacy services, substance abuse services, school based health centers and more.

Our Mission:

Cherry Health improves the health and wellness of individuals by providing comprehensive primary and behavioral health care while encouraging access by those who are underserved.

Our Vision:

Our community will be healthier because we will seek out and welcome those who need our services. All will be treated as family with integrated, coordinated care to improve health and personal well-being.

Requirements:

• MA's are required to be certified or completion of course work and equivalent experience and would be hired as Med Tech.
• Acceptable certification:
• CMA certification through the American Association of Medical Assistants
• RMA certification through American Medical Technologists
• CCMA certification through National Healthcareer Association
• NCMA certification through National Center for Competency Testing
• NRCMA certification through National Association for Health Professionals
• Basic typing skills and the ability to use computer software systems.
• Basic Life Support/CPR training, certification, or the ability to become certified

Responsibilities:

• Greet patients, complete and verify forms, and direct patients to exam rooms
• Take vital signs document information in the electronic medical records system
• Assist with examination and procedures and complete necessary cleanup
• Implement provider orders (immunizations, testing, obtaining lab specimens, documenting results, etc.)
• Tactfully deal with patients undergoing treatment in stressful situations
• Follow directions and work effectively with professional and paraprofessional staff
• Manage time effectively
• Manage clinic flow for assigned providers
• Prepare charts for visits, file patient information, and assist with medical records duties
• Retrieve and distribute results to health care providers, laboratories, and medical records as directed. Give abnormal results to provider
• Request test results and referral information from other offices and update patients' charts accordingly
• Contact patients who are due for services and schedule appointments
• Sterilize and clean equipment
• Perform other duties as assigned

Benefits:

Cherry Health has excellent benefit offerings, check out a sample of the benefits available to our team members below

• 3 Medical Insurance Plan options for you and your family
• Dental and Vision Insurance Plans with providers across the State of Michigan
• Generous Paid Time Off benefit that includes 7 paid full day holidays (Including Black Friday) and 2 half day paid holidays
• 403(b) Retirement Savings Plan
• MET and MESP 529 Savings Plans
• Pet Insurance
• Vendor discounts and much more

Deadline:

We are accepting applications for this position until the position is filled.

Our policy is to offer all employees and applicants for employment equal opportunity without regard to race, color, religion, gender, national origin, age, disability, genetic information, marital status, height, weight, sexual orientation, gender identity, or status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected category.

Cherry Health requires all team members, including temps, contractors, interns, residents, students, etc. to receive the COVID-19 vaccinations subject to certain exclusions. Cherry Health is committed to granting reasonable accommodations in accordance with applicable laws.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Complete chart preparation for each patient including review of population health management system (i.e., Care Sentry), review and update incomplete orders and referrals, and gather other information that may be required such as hospital records. Record information in the EHR.
• Manage clinic flow.
• Greet patients, determine needs, and direct patients to the examining room.
• Follow rooming procedure including asking about recent ER/Hospital visits, taking vital signs, and completing screening tests and health maintenance orders as identified in the chart preparation. Record in the EHR.
• May perform medication review with removal of short-term medications such as antibiotics from the medication module.
• Prepare for and assist providers with examination and procedures and complete necessary cleanup.
• Implement provider orders, i.e., blood draws, ECG's, labs, dressings, treatments, refills, routine testing procedures, etc. and document results in HER as appropriate.
• Prepare specimens for transportation, complete necessary forms as indicated, and arrange for transportation.
• File patient information and assist with medical records responsibilities.
• May administer high-risk medications/injections according to established program/site guidelines.
• Manage all aspects of the vaccine program including storage and handling, inventory management, ordering and reporting.
• Manage telephone inquiries appropriately and carry out patient call backs as assigned, but not including patient triage.
• Assist nurses and providers with incoming patient healthcare information.
• May be responsible for approving timecards in the time and attendance system as directed by supervisor.
• Adhere to universal precautions and Cherry Health policies.
• Understand and adhere to Cherry Health's compliance standards as they appear in Cherry Health's Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy.
• Keep abreast of all pertinent federal, state and Cherry Health regulations, laws, and policies as they presently exist and as they change or are modified.
• May precept medical assistant apprentices, externs, or new employees as necessary.
• Represent Cherry Health at community events, job/recruitment fairs, etc. as requested.
• Other duties as assigned.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)